How to Cancel DIRECTV

I know a lot of other reviewers have said they run into issues and I did too right after the services launched but they got ironed out pretty quick. Today I don’t have any issues, the app works well and I can’t remember the last time video froze or I had to wait for it to buffer. Prior to DTVNow I had Sling and DTVNow is WAY better. Edit: this app Now was renamed AT&T TV Now. The new name isn’t any good (seriously, say it out loud) but the app still works as well for me. I’d also like to say that I’ve seen a lot of reviews about this app satellite service. This isn’t that. If this app proper (satellite service) can’t help you with problems with this app it’s because DurecTV is a different service. If you have this product, they support a different one. If you have that product, this app is for a different product. As far as plans go, they’re competitive, but you have to make the choice of service depending on what exactly you want and what fits you, channels and cost wise. This review is just about the app and service quality,

I like this very much, most of all i like the availability, the fact that it’s available on almost all platforms. I can watch it anywhere i like . I got two boxes and love the functionality of them . It’s one one the best steaming service i’ve used no lag no buffering, it just steams . I gave up my U-Verse service which i loved and had for eight years for AT&T TV . That been said, My issues are : 1. When recording a series even when i select record only new it still record the old recordings over and over so that i have to keep deleting the recordings i watched already which keeps re-recording. With U-Verse i could select record only once and it would not keep recording episodes that it already recorded . 2. You should have continue watching for Netflix and CBS all Access . When i watch program from those apps the don’t show up in the “Continue Watching” section. Please add this as it would make the service a complete package .

No matter how many times we have chatted with a this app agent, the problems are not resolved or they take almost 8 to 12 months to fix. Trying to record a series, so you don’t have to look up your favorite show every week, is impossible. This feature DOES NOT WORK!!! Can’t get any of the “ now” program from ABC, only have the “TV Show” option & can’t record any of that AT ALL!! Have to wait till the next day to see any of your favorites & even then, sometimes had to wait 2 to 3 days before I can see any of the shows. They also don’t have all the shows showing on that channel. When you delete a program that you have watched, the food luck because you will have to delete it at least 5 more times before it actually is removed. Another problem, you get shows recording that YOU DID NOT CHOOSE!! Go figure.... another one is where you have shows set up to record & THEY DON’T RECORD..... they just DISAPPEAR!!!!......MAGIC..... I think not!! If these things can be fixed that would be greatly appreciated other wise please please STOP SAYING/ADVERTISING THAT IT IS JUST LIKE WATCHING REGULAR TV SHOWS....IT IS NOT! Thank you, RYH

I do enjoy watching this service, but it does have some issues. Often lately I have had to change the channel and change it back due to sound and video getting out of sync. Also, I get the buffer a lot on some days and rarely on other days but I do see the buffer every day and I lasts anywhere from 5 seconds to a minute. From time to time I get the oops, something went wrong and have to change channels to get it back. My internet is a top tier unlimited cable service so download speed is not the issue. The same issue happens with wifi and Local Area Network alike. I never have trouble getting the channel back, it is just irritating having to flip channels. I enjoy the lineup and think it is a great value compared to other services I have used. Picture quality is very good, and sound quality is good. I love the fact that I can watch this app on any device I own. Overall I am satisfied with the service, just needs to stop buffering and getting out of sync.

Having used this service for the last 12 months, there’s been good and bad. The good is that for the most part, it works well 90% of the time. The package offers me the channels I want at a reasonable price. But in the last year my service has increased by $20/month. If it keeps on increasing, I will look elsewhere. I like I can access the service on-line where I travel. The HD quality is good most of the time. But there are frequent times it switches from SD to HD...very irritating! I’ve also experienced way to much buffering when I may lose a picture for a couple of seconds or up to minutes where I have to exit the application and re-enter it for it to work. In the end, I wanted to cut the cable and this provided a viable option. However, with more like services available, DirectNow needs to up their game and improve their service and not continue to raise prices.

I have lost my main income job. I have a couple of part time jobs. But that income goes to rent, electricity and food. ATT TV is too expensive compared to streaming channels. It is not an essential. I want to cancel my account and ATT will not make a payment arrangement with me and will not allow me to cancel my account. So for me this is a no win situation!!!