How to Cancel CoStar

How to Cancel CoStar

Written by on 2020-12-29

We have made it super easy to cancel CoStar -Commercial Real Estate subscription
at the root to avoid any and all mediums "CoStar Group, Inc." (the developer) uses to bill you.
Now let us get into the crux of this guide.

How does CoStar's Cancellation Policy make you feel?

Complete CoStar -Commercial Real Estate Cancellation and Delete Guide

Table of Contents:

  1. Cancel on Iphone
  2. Cancel on Android
  3. Cancel on Mac
  4. Cancel via Paypal
  5. Cancel on Website
  6. Delete Account
  7. Delete App on Iphone
  8. Delete App on Android
  9. Cancellation Policy

There are a few things you must know about cancelling subscriptions. They include the following:

  1. Once you subscribe to a plan and you don't cancel it manually like you subscribed, that plan will renew automatically because you gave the permission.
  2. When you subscribe for a trial period and then you cancel, you run the risk of losing that trial content altogether.
  3. You must remember to manually cancel a subscription 24 hours before the trial period ends.

We have made it super easy to cancel CoStar -Commercial Real Estate subscription at the root to avoid any and all mediums "CoStar Group, Inc." (the developer) uses to bill you. Now let us get into the crux of this guide.


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How to Cancel CoStar -Commercial Real Estate Subscription on your iPhone or iPad.

  1. First, open the settings app and tap on your name.
  2. Then, tap on the "Subscriptions" tab.
    (Note that you might not automatically see this tab. In that case, tap on iTunes & Appstore)
  3. Next, tap on your Apple ID. View Apple ID then sign in and scroll down to the "Subscriptions" button.
  4. Next, tap on CoStar (subscription) you want to review.
  5. Now, Tap on Cancel.
    (Note that if you don't see a "Cancel Subscription" button for CoStar -Commercial Real Estate, then it's definitely canceled already. It won't be renewed anymore).

How to Cancel CoStar -Commercial Real Estate Subscription on your Android device

To cancel CoStar subscription on Android, you need to realize that deleting the CoStar app alone won't cut it. Follow the steps below:

  1. First, open the Google Play Store. If you have multiple Google accounts, be sure you're signed into the right one.
  2. Click on menu, then go to "Subscriptions".
  3. Choose the CoStar -Commercial Real Estate subscription you wish to cancel and tap on the "Cancel Subscription" option.
  4. Finish up as directed.

Once your CoStar subscription has been removed from Google Play, your future subscriptions will be cancelled and won't be renewed anymore.

How to Cancel CoStar -Commercial Real Estate Subscription on a Mac computer.

To cancel CoStar subscription on your Mac, do the following:

  1. First open the Mac App Store, then click on your name at the bottom of the sidebar.
  2. Click on the "View Information" tab at the top of the window and sign in if asked to do so.
  3. Scroll down on the next page shown to you until you see the "Subscriptions" tab then click on "Manage".
  4. Click "Edit" beside the CoStar -Commercial Real Estate app and then click on "Cancel Subscription".

Note: Always make sure to use the exact username and ID you used to set up the subscription to manage that subscription when necessary. This is sometimes different from the Apple ID or Android brand ID you have set up.

If you don't remember your password however, contact the App for help/to reset password.

How to Cancel CoStar -Commercial Real Estate Subscription on Paypal.

To cancel your CoStar subscription on PayPal, do the following:

  1. First log into your PayPal account at .
  2. Click on the settings tab which is beside the logout option.
  3. Press "Payments" from the menu provided to you and click on "Manage Automatic Payments" in the Automatic Payments dashboard.
  4. You'll be shown a series of merchants' agreement you've transacted before. Click on "CoStar -Commercial Real Estate" to cancel.
  5. You will be shown a confirmation page. Click on the "Cancel Automatic Payments" tab to affirm that you want to stop making payments to CoStar -Commercial Real Estate.
  6. Then click "Done" on the verification page to complete the unsubscription.

What to do if your subscribed directly on CoStar's website?

Here's how to cancel your CoStar subscription when billed through a payments provider that is not the Appstore, Playstore or Paypal.

Sometimes, you may start a subscription directly on a company's website without using an extra layer of security like Paypal or Apple. To unsubscribe, you might have to sign into CoStar -Commercial Real Estate's website or directly reach out to the payments provider.

Generally, here are two steps you can take if you find yourself in that fix:

  1. Finding the company's information, then reaching out. Contact CoStar -Commercial Real Estate here →
  2. If the company has an app they developed in the Appstore, you can try contacting CoStar Group, Inc. (the app developer) for help through the details of the app.

How to delete CoStar account

You might have created an account on CoStar during the course of using the app. Many apps make it so easy to signup but a nightmare to delete your account. We try to make it easier but since we don't have information for every app, we can only do our best.

Generally, here are some steps you can take if you need your account deleted:

  1. Reach out directly to CoStar via Justuseapp. Get all Contact details →

Bonus: How to Delete CoStar -Commercial Real Estate from your iPhone or Android.

Delete CoStar -Commercial Real Estate from iPhone.

To delete CoStar from your iPhone, Follow these steps:

  1. On your homescreen, Tap and hold CoStar -Commercial Real Estate until it starts shaking.
  2. Once it starts to shake, you'll see an X Mark at the top of the app icon.
  3. Click on that X to delete the CoStar -Commercial Real Estate app from your phone.

Method 2:

Go to Settings and click on General then click on "iPhone Storage". You will then scroll down to see the list of all the apps installed on your iPhone. Tap on the app you want to uninstall and delete the app.

For iOS 11 and above:

Go into your Settings and click on "General" and then click on iPhone Storage. You will see the option "Offload Unused Apps". Right next to it is the "Enable" option. Click on the "Enable" option and this will offload the apps that you don't use.

Delete CoStar -Commercial Real Estate from Android

  1. First open the Google Play app, then press the hamburger menu icon on the top left corner.
  2. After doing these, go to "My Apps and Games" option, then go to the "Installed" option.
  3. You'll see a list of all your installed apps on your phone.
  4. Now choose CoStar -Commercial Real Estate, then click on "uninstall".
  5. Also you can specifically search for the app you want to uninstall by searching for that app in the search bar then select and uninstall.

Stop ridiculous charges!!!

Prevent apps from taking your money without permission, protect yourself! Get a free virtual credit card for free-trial subscriptions.

Get yours now →

CoStar's Cancellation Policy.

Our crowdsourced data from CoStar and Justuseapp users, shows that it is Unknown: Awaiting ratings to cancel a CoStar subscription.

Have you rated? If you haven't rated CoStar, Rate it here →.

What is CoStar -Commercial Real Estate?

Easily access the information available with your CoStar account from your phone! While away from the office, commercial real estate professionals can now find detailed information on properties, space for lease, properties for sale, sale comparables, lease comparables, and tenants and benefit from the depth of verified, continuously updated information provided by the CoStar service. With the new CoStar app, you now have access to the most accurate & comprehensive property information available from anywhere, and on the go!   Disclaimer: CoStar™ app is a mobile extension of the professional suite of CoStar Professional services and is intended only for CoStar users.   Features:    ·      Answer questions on the spot with access to CoStar information on your phone ·      Access CoStar’s massive database of over 5.2 Million commercial properties throughout the US, Canada and the UK! ·      View in-depth CRE information around your current location, including millions of photos. ·      Lookup every CRE professional in your area and access their contact information and properties they are associated with. ·      Communicate instantly with a call, email, or text message from the app ·      Perform Live map searches in your current location and see the map update with listing in real time while you’re on the move. ·      Move the map with your fingers or do a lookup to change your search area ·      Search for any property, available space, properties for sale, sale comparables, l...

Have a Problem with CoStar -Commercial Real Estate? Report Issue

Leave a comment:

Why should I report an Issue with CoStar -Commercial Real Estate?

  1. Pulling issues faced by users like you is a good way to draw attention of CoStar -Commercial Real Estate to your problem using the strength of crowds.
  2. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a CoStar -Commercial Real Estate customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using CoStar -Commercial Real Estate.

User reviews of CoStar

  • By NexusLiving

    Great Improvement

    I have used Costar for years, but am extremely happy with the ease of use on phones now. I used to have to carry around a laptop or an iPad for a simple search, now I can check instantly! Been able to quickly find opportunities buying off market multifamily using this app.

  • By nhostvik

    Pretty fantastic

    Love the App! It’s pretty spectacular the amount of information you have access to right on your phone. It’s a huge time saver. Not sure why all the complaints about the login requirement. The phone prompts for a simple login request. Takes literally less than 20 seconds to login..

  • By Brandhayeson

    Incredible Data

    Industry leading information and research at my fingertips, I can’t tell you how big of a difference using CoStar makes in my business. 10/10 would recommend and LoopNet app is awesome too!

  • By Justanotherfbuser

    Great tool!

    Great app for info on the go and to save properties for further research. I don’t understand the negative reviews, this is yet another way to make life easier and the time driving the market more efficient.

  • By lbmartinet

    Easy to navigate

    I have all CRE info easily accessible when I’m on the go. Includes owner and broker and prop manager contacts on listings. All CRE professionals use this. If you’re not a pro you should use the public site Loopnet.

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