delete DTA Connect

How to Delete DTA Connect

Published by Massachusetts Department of Transitional Assistance on 2023-11-30

We have made it super easy to delete DTA Connect account and/or app.


Guide to Delete DTA Connect

Things to note before removing DTA Connect:

  1. The developer of DTA Connect is Massachusetts Department of Transitional Assistance and all inquiries must go to them.
  2. Under the GDPR, Residents of the European Union and United Kingdom have a "right to erasure" and can request any developer like Massachusetts Department of Transitional Assistance holding their data to delete it. The law mandates that Massachusetts Department of Transitional Assistance must comply within a month.
  3. American residents (California only - you can claim to reside here) are empowered by the CCPA to request that Massachusetts Department of Transitional Assistance delete any data it has on you or risk incurring a fine (upto 7.5k usd).
  4. If you have an active subscription, it is recommended you unsubscribe before deleting your account or the app.


         


How to delete DTA Connect account:

Generally, here are your options if you need your account deleted:

Option 1: Reach out to DTA Connect via Justuseapp. Get all Contact details →

Option 2: Visit the DTA Connect website directly Here →

Option 3:   Contact DTA Connect Support/ Customer Service:

  1. 100% Contact Match


  2. 66.67% Contact Match




How to Delete DTA Connect from your iPhone or Android.


Delete DTA Connect from iPhone.

To delete DTA Connect from your iPhone, Follow these steps:

  1. On your homescreen, Tap and hold DTA Connect until it starts shaking.
  2. Once it starts to shake, you'll see an X Mark at the top of the app icon.
  3. Click on that X to delete the DTA Connect app from your phone.

Method 2:

Go to Settings and click on General then click on "iPhone Storage". You will then scroll down to see the list of all the apps installed on your iPhone. Tap on the app you want to uninstall and delete the app.

For iOS 11 and above:

Go into your Settings and click on "General" and then click on iPhone Storage. You will see the option "Offload Unused Apps". Right next to it is the "Enable" option. Click on the "Enable" option and this will offload the apps that you don't use.


Delete DTA Connect from Android

  1. First open the Google Play app, then press the hamburger menu icon on the top left corner.
  2. After doing these, go to "My Apps and Games" option, then go to the "Installed" option.
  3. You'll see a list of all your installed apps on your phone.
  4. Now choose DTA Connect, then click on "uninstall".
  5. Also you can specifically search for the app you want to uninstall by searching for that app in the search bar then select and uninstall.

Have a Problem with DTA Connect? Report Issue

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What is DTA Connect?

Do you have questions about your DTA benefits? Do you want to apply for SNAP?  With DTA Connect, you may not have to wait in line at a DTA office or use up your minutes on hold. Here are some easier ways to get the information you need and manage your case without the wait. - View your case status, - Check your EBT card balance, - Find out when your benefits will next be issued, - Upload and submit a document, - Find out if documents you’ve sent to DTA have been processed, - Get alerts for upcoming appointments, - Get alerts for important deadlines or actions, - Read and print notices and letters, - Update your contact information, - Request to have a letter mailed to you showing the amount of benefits you receive - See local contact information for DTA.



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