How to Cancel Zepp (

How to Cancel Zepp (

Written by on 2022-04-19

We have made it super easy to cancel Zepp (formerly Amazfit) subscription
at the root to avoid any and all mediums "Anhui Huami Information Technology Co., Ltd." (the developer) uses to bill you.
Now let us get into the crux of this guide.

Rate Zepp ('s Cancelation Policy


Complete Guide to Cancel and Delete Zepp (formerly Amazfit)

There are a few things you must do and know before canceling subscriptions. They are:

  1. Once you subscribe to a plan and you don't cancel it manually like you subscribed, that plan will renew automatically because you gave the permission.
  2. When you subscribe for a trial period and then you cancel, you run the risk of losing that trial content altogether.
  3. You must remember to manually cancel a subscription 24 hours before the trial period ends.

We have made it super easy to cancel Zepp (formerly Amazfit) subscription at the root to avoid any and all mediums "Anhui Huami Information Technology Co., Ltd." (the developer) uses to bill you. Now let us get into the crux of this guide.


How to Cancel Zepp (formerly Amazfit) Subscription on your iPhone or iPad.

  1. First, open the settings app and tap on your name.
  2. Then, tap on the "Subscriptions" tab.
    (Note that you might not automatically see this tab. In that case, tap on iTunes & Appstore)
  3. Next, tap on your Apple ID. View Apple ID then sign in and scroll down to the "Subscriptions" button.
  4. Next, tap on Zepp ( (subscription) you want to review.
  5. Now, Tap on Cancel.
    (Note that if you don't see a "Cancel Subscription" button for Zepp (formerly Amazfit), then it's definitely canceled already. It won't be renewed anymore).

How to Cancel Zepp (formerly Amazfit) Subscription on your Android device

To cancel Zepp ( subscription on Android, you need to realize that deleting the Zepp ( app alone won't cut it. Follow the steps below:

  1. First, open the Google Play Store. If you have multiple Google accounts, be sure you're signed into the right one.
  2. Click on menu, then go to "Subscriptions".
  3. Choose the Zepp (formerly Amazfit) subscription you wish to cancel and tap on the "Cancel Subscription" option.
  4. Finish up as directed.

Once your Zepp ( subscription has been removed from Google Play, your future subscriptions will be cancelled and won't be renewed anymore.

How do I remove my Card from Zepp (?

Removing card details from Zepp ( if you subscribed directly is very tricky. Very few websites allow you to remove your card details. So you will have to make do with some few tricks before and after subscribing on websites in the future.

Before Signing up or Subscribing:

  1. Create an account on Justuseapp. signup here →
  2. Create upto 4 Virtual Debit Cards - this will act as a VPN for you bank account and prevent apps like Zepp ( from billing you to eternity.
  3. Fund your Justuseapp Cards using your real card.
  4. Signup on Zepp (formerly Amazfit) or any other website using your Justuseapp card.
  5. Cancel the Zepp ( subscription directly from your Justuseapp dashboard.
  6. To learn more how this all works, Visit here →.

After Signing Up:

  1. If you didn't use a Justuseapp Card when you subscribed, your only option is to contact Zepp ( directly. Get their Contact info →

How to Cancel Zepp (formerly Amazfit) Subscription on a Mac computer.

To cancel Zepp ( subscription on your Mac, do the following:

  1. First open the Mac App Store, then click on your name at the bottom of the sidebar.
  2. Click on the "View Information" tab at the top of the window and sign in if asked to do so.
  3. Scroll down on the next page shown to you until you see the "Subscriptions" tab then click on "Manage".
  4. Click "Edit" beside the Zepp (formerly Amazfit) app and then click on "Cancel Subscription".

Note: Always make sure to use the exact username and ID you used to set up the subscription to manage that subscription when necessary. This is sometimes different from the Apple ID or Android brand ID you have set up.

If you don't remember your password however, contact the App for help/to reset password.

How to Cancel Zepp (formerly Amazfit) Subscription on Paypal.

To cancel your Zepp ( subscription on PayPal, do the following:

  1. First log into your PayPal account at .
  2. Click on the settings tab which is beside the logout option.
  3. Press "Payments" from the menu provided to you and click on "Manage Automatic Payments" in the Automatic Payments dashboard.
  4. You'll be shown a series of merchants' agreement you've transacted before. Click on "Zepp (formerly Amazfit)" or "Anhui Huami Information Technology Co., Ltd." to cancel.
  5. You will be shown a confirmation page. Click on the "Cancel Automatic Payments" tab to affirm that you want to stop making payments to Zepp (formerly Amazfit).
  6. Then click "Done" on the verification page to complete the unsubscription.

What to do if you subscribed directly on Zepp ('s website?

Here's how to cancel your Zepp ( subscription when billed through a payments provider that is not the Appstore, Playstore or Paypal.

Sometimes, you may start a subscription directly on a company's website without using an extra layer of security like Paypal or Apple. To unsubscribe, you might have to sign into Zepp ('s website or directly reach out to their payments provider.

Generally, here are some steps you can take if you find yourself in that fix:

  1. Finding the company's information, then reach out to them directly: Get all Zepp ('s contact details here

  2. Visit the website of Zepp (. Click to visit .

  3. Login to your account.

  4. In the menu section, look for any of the following: "Billing", "Subscription", "Payment", "Manage account", "Settings".

  5. Click the link, then follow the prompts to cancel your subscription.

How to delete Zepp ( account

You might have created an account on Zepp ( during the course of using the app. Many apps make it so easy to signup but a nightmare to delete your account. We try to make it easier but since we don't have information for every app, we can only do our best.

Generally, here are some steps you can take if you need your account deleted:

  1. Reach out directly to Zepp ( via Justuseapp. Get all Contact details →

  2. Send an email to [email protected] Click to email requesting that they delete your account.

Bonus: How to Delete Zepp (formerly Amazfit) from your iPhone or Android.

Delete Zepp (formerly Amazfit) from iPhone.

To delete Zepp ( from your iPhone, Follow these steps:

  1. On your homescreen, Tap and hold Zepp (formerly Amazfit) until it starts shaking.
  2. Once it starts to shake, you'll see an X Mark at the top of the app icon.
  3. Click on that X to delete the Zepp (formerly Amazfit) app from your phone.

Method 2:

Go to Settings and click on General then click on "iPhone Storage". You will then scroll down to see the list of all the apps installed on your iPhone. Tap on the app you want to uninstall and delete the app.

For iOS 11 and above:

Go into your Settings and click on "General" and then click on iPhone Storage. You will see the option "Offload Unused Apps". Right next to it is the "Enable" option. Click on the "Enable" option and this will offload the apps that you don't use.

Delete Zepp (formerly Amazfit) from Android

  1. First open the Google Play app, then press the hamburger menu icon on the top left corner.
  2. After doing these, go to "My Apps and Games" option, then go to the "Installed" option.
  3. You'll see a list of all your installed apps on your phone.
  4. Now choose Zepp (formerly Amazfit), then click on "uninstall".
  5. Also you can specifically search for the app you want to uninstall by searching for that app in the search bar then select and uninstall.

How easy is it to cancel/delete Zepp (?

Our crowdsourced data from Zepp ( and Justuseapp users, shows that it is Very Difficult to cancel a Zepp ( subscription.

If you haven't rated Zepp ( cancellation policy yet, Rate it here →.

What is Zepp (formerly Amazfit)?

The Zepp App, formerly known as Amazfit, is the new official app for Zepp and Amazfit branded devices. With an improved user experience and more health-monitoring features, the Zepp App has been transformed into an advanced digital platform for overall well-being. Zepp's leading data-analysis capabilities and AI algorithmic system provides comprehensive health and fitness statistic and insight. By building a professional management platform for your personal health data, Zepp aims to bringing its digital health management solution to our customers around the globe. Useful in all scenarios of everyday life, Zepp will turn your device into a portable health monitor through the app’s advanced data analytics and AI algorithms. Not only will Zepp record your daily exercise routines and give you a quick rundown of any change in your physical condition, it will also perform AI-based, comprehensive and real-time analysis on your physiological parameters. The app is therefore able to capture any early warning signs and provide professional guidance, giving you a deeper understanding of your health. Zepp believes that a happy life is possible for everyone if we bring technology in the management of our health. As indicated in our motto “With you every moment”, Zepp will accompany you all the way in the seeking of this happy life. The main features of Zepp include: Health data display: Zepp records data relevant to your physical condition such as steps taken, sleep hours, heart rat...

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Reported Issues: 2 Comments

By Simon Ng
May 13 2021

How may I delete Zepp (formerly Amazfit) account?

By joe
Mar 07 2021

how to delete account and reinstall the app . weather is all wrong in india thankyou

Have a Problem with Zepp (formerly Amazfit)? Report Issue

Leave a comment:

Why should I report an Issue with Zepp (formerly Amazfit)?

  1. Pulling issues faced by users like you is a good way to draw attention of Zepp (formerly Amazfit) to your problem using the strength of crowds.
  2. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a Zepp (formerly Amazfit) customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Zepp (formerly Amazfit).

User reviews of Zepp (

  • By IdahoBoy87

    Great watch and a great app

    For the money it is impossible to beat Amazfit. I have the Bip. It has all the functionality of much more expensive watches and a battery that will part for over a month on one charge. I’ve never seen another smart watch that can do that. Maybe it’s just impossible to beat, period.

  • By Karrar K. Abed

    Please, add Arabic language.

    I really like this watch and enjoying the smooth that it has, but it’ll be much appreciated if you add Arabic language so I can easily read the notifications from within the watch screen.

  • By Idahead

    Amazfit GTS

    Beautiful watch which is one of the best in the marketplace! So many wonderful features at a reasonable price! My main problem is the recording of sleep metrics. Example: if I sleep a few hours then go to the bathroom and return to sleep, the app only records my sleep before going to the bathroom! Other watches, such as Garmin, have more sophisticated software that recognizes this and accurately records the total hours slept! Please correct this problem!

  • By Zizo ET

    Almost great!!

    I would give 5 stars if Arabic language was supported so I can read most of my texts that I receive. Also it would be very convenient if the notifications show the actual app pop up like Gmail or Yahoo. Please consider these changes.. Thanks, and good job!

  • By usman5.s

    My steps, calories burnt and other data does not sync

    I have been using the watch for 4 months. The sync problem occurs repeatedly. Each time, update for the app comes i hope that it solves the syncing problem but it does not. FOR GODS SAKE THINK ABOUT YOUR CUSTOMERS AND FIX THIS ISSUE.

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