How to Cancel TruStone

How to Cancel TruStone

Written by on 2022-05-05

We have made it super easy to cancel TruStone Mobile subscription
at the root to avoid any and all mediums "TruStone Financial Credit Union" (the developer) uses to bill you.
Now let us get into the crux of this guide.

Rate TruStone's Cancelation Policy


Complete Guide to Cancel and Delete TruStone Mobile

There are a few things you must do and know before canceling subscriptions. They are:

  1. Once you subscribe to a plan and you don't cancel it manually like you subscribed, that plan will renew automatically because you gave the permission.
  2. When you subscribe for a trial period and then you cancel, you run the risk of losing that trial content altogether.
  3. You must remember to manually cancel a subscription 24 hours before the trial period ends.

We have made it super easy to cancel TruStone Mobile subscription at the root to avoid any and all mediums "TruStone Financial Credit Union" (the developer) uses to bill you. Now let us get into the crux of this guide.


How to Cancel TruStone Mobile Subscription on your iPhone or iPad.

  1. First, open the settings app and tap on your name.
  2. Then, tap on the "Subscriptions" tab.
    (Note that you might not automatically see this tab. In that case, tap on iTunes & Appstore)
  3. Next, tap on your Apple ID. View Apple ID then sign in and scroll down to the "Subscriptions" button.
  4. Next, tap on TruStone (subscription) you want to review.
  5. Now, Tap on Cancel.
    (Note that if you don't see a "Cancel Subscription" button for TruStone Mobile, then it's definitely canceled already. It won't be renewed anymore).

How to Cancel TruStone Mobile Subscription on your Android device

To cancel TruStone subscription on Android, you need to realize that deleting the TruStone app alone won't cut it. Follow the steps below:

  1. First, open the Google Play Store. If you have multiple Google accounts, be sure you're signed into the right one.
  2. Click on menu, then go to "Subscriptions".
  3. Choose the TruStone Mobile subscription you wish to cancel and tap on the "Cancel Subscription" option.
  4. Finish up as directed.

Once your TruStone subscription has been removed from Google Play, your future subscriptions will be cancelled and won't be renewed anymore.

End Ridiculous Charges!!!

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How to Cancel TruStone Mobile Subscription on a Mac computer.

To cancel TruStone subscription on your Mac, do the following:

  1. First open the Mac App Store, then click on your name at the bottom of the sidebar.
  2. Click on the "View Information" tab at the top of the window and sign in if asked to do so.
  3. Scroll down on the next page shown to you until you see the "Subscriptions" tab then click on "Manage".
  4. Click "Edit" beside the TruStone Mobile app and then click on "Cancel Subscription".

Note: Always make sure to use the exact username and ID you used to set up the subscription to manage that subscription when necessary. This is sometimes different from the Apple ID or Android brand ID you have set up.

If you don't remember your password however, contact the App for help/to reset password.

How to Cancel TruStone Mobile Subscription on Paypal.

To cancel your TruStone subscription on PayPal, do the following:

  1. First log into your PayPal account at .
  2. Click on the settings tab which is beside the logout option.
  3. Press "Payments" from the menu provided to you and click on "Manage Automatic Payments" in the Automatic Payments dashboard.
  4. You'll be shown a series of merchants' agreement you've transacted before. Click on "TruStone Mobile" or "TruStone Financial Credit Union" to cancel.
  5. You will be shown a confirmation page. Click on the "Cancel Automatic Payments" tab to affirm that you want to stop making payments to TruStone Mobile.
  6. Then click "Done" on the verification page to complete the unsubscription.

What to do if you subscribed directly on TruStone's website?

Here's how to cancel your TruStone subscription when billed through a payments provider that is not the Appstore, Playstore or Paypal.

Sometimes, you may start a subscription directly on a company's website without using an extra layer of security like Paypal or Apple. To unsubscribe, you might have to sign into TruStone's website or directly reach out to their payments provider.

Generally, here are some steps you can take if you find yourself in that fix:

  1. Finding the company's information, then reach out to them directly: Get all TruStone's contact details here

  2. Visit the website of TruStone. Click to visit .

  3. Login to your account.

  4. In the menu section, look for any of the following: "Billing", "Subscription", "Payment", "Manage account", "Settings".

  5. Click the link, then follow the prompts to cancel your subscription.

How to delete TruStone account

You might have created an account on TruStone during the course of using the app. Many apps make it so easy to signup but a nightmare to delete your account. We try to make it easier but since we don't have information for every app, we can only do our best.

Generally, here are some steps you can take if you need your account deleted:

  1. Reach out directly to TruStone via Justuseapp. Get all Contact details →

  2. Send an email to [email protected] Click to email requesting that they delete your account.

Bonus: How to Delete TruStone Mobile from your iPhone or Android.

Delete TruStone Mobile from iPhone.

To delete TruStone from your iPhone, Follow these steps:

  1. On your homescreen, Tap and hold TruStone Mobile until it starts shaking.
  2. Once it starts to shake, you'll see an X Mark at the top of the app icon.
  3. Click on that X to delete the TruStone Mobile app from your phone.

Method 2:

Go to Settings and click on General then click on "iPhone Storage". You will then scroll down to see the list of all the apps installed on your iPhone. Tap on the app you want to uninstall and delete the app.

For iOS 11 and above:

Go into your Settings and click on "General" and then click on iPhone Storage. You will see the option "Offload Unused Apps". Right next to it is the "Enable" option. Click on the "Enable" option and this will offload the apps that you don't use.

Delete TruStone Mobile from Android

  1. First open the Google Play app, then press the hamburger menu icon on the top left corner.
  2. After doing these, go to "My Apps and Games" option, then go to the "Installed" option.
  3. You'll see a list of all your installed apps on your phone.
  4. Now choose TruStone Mobile, then click on "uninstall".
  5. Also you can specifically search for the app you want to uninstall by searching for that app in the search bar then select and uninstall.

How easy is it to cancel/delete TruStone?

Our crowdsourced data from TruStone and Justuseapp users, shows that it is Unrated to cancel a TruStone subscription.

If you haven't rated TruStone cancellation policy yet, Rate it here →.

What is TruStone Mobile?

The TruStone Mobile App allows TruStone Financial members to manage their finances on the go. You can use the app to: - Deposit checks - Make payments - View your transactions - Contact TruStone staff - Find branch locations - Transfer money between accounts and banks - Set up alerts for low balances, transactions and upcoming bills - Track progress toward financial goals - And more GETTING STARTED Use your Member ID to enroll in mobile banking, or log in with your Online Banking credentials. SECURITY The app utilizes the same bank-level security that protects you when you’re in Online Banking. The app also features a unique 4-digit passcode setting that prevents unauthorized access. Federally insured by NCUA. Equal housing opportunity.

Stop ridiculous app charges!

Stop apps from taking your money without permission. Protect yourself! Get a Justuseapp Card and keep your subscriptions in check today.

Have a Problem with TruStone Mobile? Report Issue

Leave a comment:

Why should I report an Issue with TruStone Mobile?

  1. Pulling issues faced by users like you is a good way to draw attention of TruStone Mobile to your problem using the strength of crowds.
  2. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a TruStone Mobile customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using TruStone Mobile.

User reviews of TruStone

  • By A36382

    Neighborhood Credit union

    I opened my account because I could deposit cash tips into my account with the ATM. Turns out the online banking and Truestone application does it all! Easy to view account activity, transfer funds and set up bill pay. If I need additional help the branch associates are friendly and helpful!!

  • By Jean Rogue

    Mobile app

    I find this app so useful on a day-to-day basis. I rarely have to contact the bank by phone. More importantly, it is so user friendly even someone whose is not computer literate can use it. However, I sometimes miss talking to the cheery and informative people at the bank’s help line.

  • By ANTJUD0356


    Your people are always very helpful and very patient. A lot of people don’t realize elders are not very good at this type of technology that is going on now. Again Thank You Judie Schwartz

  • By Dispatcherbert

    Was fine til latest DOWNdate

    I have a 7+ and when the app is opened, everything is now scrambled. Luckily if I click on a particular account, I can see it.

  • By MatchMarge

    Love the App

    Easy to use. I am an avid user, especially because I travel. Never need to worry about payments and deposits!

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