How to Cancel VidyoConnect

How to Cancel VidyoConnect

Written by on 2022-09-09

We have made it super easy to cancel VidyoConnect subscription
at the root to avoid any and all mediums "Vidyo Inc." (the developer) uses to bill you.
Now let us get into the crux of this guide.

Rate VidyoConnect's Cancelation Policy


Complete Guide to Cancel and Delete VidyoConnect

There are a few things you must do and know before canceling subscriptions. They are:

  1. Once you subscribe to a plan and you don't cancel it manually like you subscribed, that plan will renew automatically because you gave the permission.
  2. When you subscribe for a trial period and then you cancel, you run the risk of losing that trial content altogether.
  3. You must remember to manually cancel a subscription 24 hours before the trial period ends.

We have made it super easy to cancel VidyoConnect subscription at the root to avoid any and all mediums "Vidyo Inc." (the developer) uses to bill you. Now let us get into the crux of this guide.


How to Cancel VidyoConnect Subscription on your iPhone or iPad.

  1. First, open the settings app and tap on your name.
  2. Then, tap on the "Subscriptions" tab.
    (Note that you might not automatically see this tab. In that case, tap on iTunes & Appstore)
  3. Next, tap on your Apple ID. View Apple ID then sign in and scroll down to the "Subscriptions" button.
  4. Next, tap on VidyoConnect (subscription) you want to review.
  5. Now, Tap on Cancel.
    (Note that if you don't see a "Cancel Subscription" button for VidyoConnect, then it's definitely canceled already. It won't be renewed anymore).

How to Cancel VidyoConnect Subscription on your Android device

To cancel VidyoConnect subscription on Android, you need to realize that deleting the VidyoConnect app alone won't cut it. Follow the steps below:

  1. First, open the Google Play Store. If you have multiple Google accounts, be sure you're signed into the right one.
  2. Click on menu, then go to "Subscriptions".
  3. Choose the VidyoConnect subscription you wish to cancel and tap on the "Cancel Subscription" option.
  4. Finish up as directed.

Once your VidyoConnect subscription has been removed from Google Play, your future subscriptions will be cancelled and won't be renewed anymore.

How do I remove my Card from VidyoConnect?

Removing card details from VidyoConnect if you subscribed directly is very tricky. Very few websites allow you to remove your card details. So you will have to make do with some few tricks before and after subscribing on websites in the future.

Before Signing up or Subscribing:

  1. Create an account on Justuseapp. signup here →
  2. Create upto 4 Virtual Debit Cards - this will act as a VPN for you bank account and prevent apps like VidyoConnect from billing you to eternity.
  3. Fund your Justuseapp Cards using your real card.
  4. Signup on VidyoConnect or any other website using your Justuseapp card.
  5. Cancel the VidyoConnect subscription directly from your Justuseapp dashboard.
  6. To learn more how this all works, Visit here →.

After Signing Up:

  1. If you didn't use a Justuseapp Card when you subscribed, your only option is to contact VidyoConnect directly. Get their Contact info →

How to Cancel VidyoConnect Subscription on a Mac computer.

To cancel VidyoConnect subscription on your Mac, do the following:

  1. First open the Mac App Store, then click on your name at the bottom of the sidebar.
  2. Click on the "View Information" tab at the top of the window and sign in if asked to do so.
  3. Scroll down on the next page shown to you until you see the "Subscriptions" tab then click on "Manage".
  4. Click "Edit" beside the VidyoConnect app and then click on "Cancel Subscription".

Note: Always make sure to use the exact username and ID you used to set up the subscription to manage that subscription when necessary. This is sometimes different from the Apple ID or Android brand ID you have set up.

If you don't remember your password however, contact the App for help/to reset password.

How to Cancel VidyoConnect Subscription on Paypal.

To cancel your VidyoConnect subscription on PayPal, do the following:

  1. First log into your PayPal account at .
  2. Click on the settings tab which is beside the logout option.
  3. Press "Payments" from the menu provided to you and click on "Manage Automatic Payments" in the Automatic Payments dashboard.
  4. You'll be shown a series of merchants' agreement you've transacted before. Click on "VidyoConnect" or "Vidyo Inc." to cancel.
  5. You will be shown a confirmation page. Click on the "Cancel Automatic Payments" tab to affirm that you want to stop making payments to VidyoConnect.
  6. Then click "Done" on the verification page to complete the unsubscription.

What to do if you subscribed directly on VidyoConnect's website?

Here's how to cancel your VidyoConnect subscription when billed through a payments provider that is not the Appstore, Playstore or Paypal.

Sometimes, you may start a subscription directly on a company's website without using an extra layer of security like Paypal or Apple. To unsubscribe, you might have to sign into VidyoConnect's website or directly reach out to their payments provider.

Generally, here are some steps you can take if you find yourself in that fix:

  1. Finding the company's information, then reach out to them directly: Get all VidyoConnect's contact details here

  2. Visit the website of VidyoConnect. Click to visit .

  3. Login to your account.

  4. In the menu section, look for any of the following: "Billing", "Subscription", "Payment", "Manage account", "Settings".

  5. Click the link, then follow the prompts to cancel your subscription.

How to delete VidyoConnect account

You might have created an account on VidyoConnect during the course of using the app. Many apps make it so easy to signup but a nightmare to delete your account. We try to make it easier but since we don't have information for every app, we can only do our best.

Generally, here are some steps you can take if you need your account deleted:

  1. Reach out directly to VidyoConnect via Justuseapp. Get all Contact details →

  2. Send an email to [email protected] Click to email requesting that they delete your account.

Bonus: How to Delete VidyoConnect from your iPhone or Android.

Delete VidyoConnect from iPhone.

To delete VidyoConnect from your iPhone, Follow these steps:

  1. On your homescreen, Tap and hold VidyoConnect until it starts shaking.
  2. Once it starts to shake, you'll see an X Mark at the top of the app icon.
  3. Click on that X to delete the VidyoConnect app from your phone.

Method 2:

Go to Settings and click on General then click on "iPhone Storage". You will then scroll down to see the list of all the apps installed on your iPhone. Tap on the app you want to uninstall and delete the app.

For iOS 11 and above:

Go into your Settings and click on "General" and then click on iPhone Storage. You will see the option "Offload Unused Apps". Right next to it is the "Enable" option. Click on the "Enable" option and this will offload the apps that you don't use.

Delete VidyoConnect from Android

  1. First open the Google Play app, then press the hamburger menu icon on the top left corner.
  2. After doing these, go to "My Apps and Games" option, then go to the "Installed" option.
  3. You'll see a list of all your installed apps on your phone.
  4. Now choose VidyoConnect, then click on "uninstall".
  5. Also you can specifically search for the app you want to uninstall by searching for that app in the search bar then select and uninstall.

How easy is it to cancel/delete VidyoConnect?

Our crowdsourced data from VidyoConnect and Justuseapp users, shows that it is Very Easy to cancel a VidyoConnect subscription.

If you haven't rated VidyoConnect cancellation policy yet, Rate it here →.

What is VidyoConnect?

this app™ is an enterprise meeting solution for team collaboration. Stay connected and engaged on-the-go. With a powerful and intuitive user experience from your iPhone or iPad, this app delivers the reliability, ease-of-use and rich features needed for productive face-to-face video meetings. Key Features: • Join and host multipoint video conferencing meetings from your iOS device • Customize conferencing layout with up to 4 on-screen participants for phones, and up to 8 on-screen participants for tablets • View shared meeting content during a video conference • Make any participant or content share bigger with pinch-to-zoom and real-time panning • Optimize quality and efficiency with automatic and adaptive encoding modes up to 720p • Meet reliably and up to the challenges and unpredictability of wireless, 3G and 4G networks and withstand up to 20% packet loss • Automatically reconnect to your call in transient network conditions • Log in easily and quickly with SAML authent...

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Stop apps from taking your money without permission. Protect yourself! Get a Justuseapp Card and keep your subscriptions in check today.

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User reviews of VidyoConnect

  • By Tag124



  • By LS_quant

    Very buggy

    The app cannot handle multiple users in a call. I usually have morning meetings with 10+ members connected at the same time and the app just can’t handle it.

  • By Carding504

    Missed doctor video appointment

    I could not get this app to work at all on my iPad Air (4th generation). I tried repeatedly to access the video link for my doctor’s appointment but I kept getting an error message. So frustrating and needlessly stressful. I was lucky that my doctor was able to later fit me in for a phone visit instead of having to reschedule for another day.

  • By jmf301

    Cannot use it on iPad Pro

    I could not get it to work on iPad Pro (under iPadOS 12). Just see a small square with photo of myself, cryptic control icons below, no online help, and may prompt for userid/password even when intended to be guest. I'm deleting this frustrating dysfunctional app. It deserves ZERO stars. Wish organizations & businesses would all use Zoom or Google Meeting which work.

  • By Snowball the Pig

    Missed Appointment

    This stupid app would not allow me to join a video appointment with my gastroenterologist this morning. It completely locked my out! The link to join the video feed was a dead link! I called tech support for Sutter Gould Medical Center and they were so clueless they ended the call abruptly. I am in pain and had to reschedule my appointment.

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