How to Cancel Ada

How to Cancel Ada

Written by on 2022-04-06

We have made it super easy to cancel Ada – check your health subscription
at the root to avoid any and all mediums "Ada Health" (the developer) uses to bill you.
Now let us get into the crux of this guide.

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Complete Guide to Cancel and Delete Ada – check your health

There are a few things you must do and know before canceling subscriptions. They are:

  1. Once you subscribe to a plan and you don't cancel it manually like you subscribed, that plan will renew automatically because you gave the permission.
  2. When you subscribe for a trial period and then you cancel, you run the risk of losing that trial content altogether.
  3. You must remember to manually cancel a subscription 24 hours before the trial period ends.

We have made it super easy to cancel Ada – check your health subscription at the root to avoid any and all mediums "Ada Health" (the developer) uses to bill you. Now let us get into the crux of this guide.


How to Cancel Ada – check your health Subscription on your iPhone or iPad.

  1. First, open the settings app and tap on your name.
  2. Then, tap on the "Subscriptions" tab.
    (Note that you might not automatically see this tab. In that case, tap on iTunes & Appstore)
  3. Next, tap on your Apple ID. View Apple ID then sign in and scroll down to the "Subscriptions" button.
  4. Next, tap on Ada (subscription) you want to review.
  5. Now, Tap on Cancel.
    (Note that if you don't see a "Cancel Subscription" button for Ada – check your health, then it's definitely canceled already. It won't be renewed anymore).

How to Cancel Ada – check your health Subscription on your Android device

To cancel Ada subscription on Android, you need to realize that deleting the Ada app alone won't cut it. Follow the steps below:

  1. First, open the Google Play Store. If you have multiple Google accounts, be sure you're signed into the right one.
  2. Click on menu, then go to "Subscriptions".
  3. Choose the Ada – check your health subscription you wish to cancel and tap on the "Cancel Subscription" option.
  4. Finish up as directed.

Once your Ada subscription has been removed from Google Play, your future subscriptions will be cancelled and won't be renewed anymore.

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How to Cancel Ada – check your health Subscription on a Mac computer.

To cancel Ada subscription on your Mac, do the following:

  1. First open the Mac App Store, then click on your name at the bottom of the sidebar.
  2. Click on the "View Information" tab at the top of the window and sign in if asked to do so.
  3. Scroll down on the next page shown to you until you see the "Subscriptions" tab then click on "Manage".
  4. Click "Edit" beside the Ada – check your health app and then click on "Cancel Subscription".

Note: Always make sure to use the exact username and ID you used to set up the subscription to manage that subscription when necessary. This is sometimes different from the Apple ID or Android brand ID you have set up.

If you don't remember your password however, contact the App for help/to reset password.

How to Cancel Ada – check your health Subscription on Paypal.

To cancel your Ada subscription on PayPal, do the following:

  1. First log into your PayPal account at .
  2. Click on the settings tab which is beside the logout option.
  3. Press "Payments" from the menu provided to you and click on "Manage Automatic Payments" in the Automatic Payments dashboard.
  4. You'll be shown a series of merchants' agreement you've transacted before. Click on "Ada – check your health" or "Ada Health" to cancel.
  5. You will be shown a confirmation page. Click on the "Cancel Automatic Payments" tab to affirm that you want to stop making payments to Ada – check your health.
  6. Then click "Done" on the verification page to complete the unsubscription.

What to do if you subscribed directly on Ada's website?

Here's how to cancel your Ada subscription when billed through a payments provider that is not the Appstore, Playstore or Paypal.

Sometimes, you may start a subscription directly on a company's website without using an extra layer of security like Paypal or Apple. To unsubscribe, you might have to sign into Ada's website or directly reach out to their payments provider.

Generally, here are some steps you can take if you find yourself in that fix:

  1. Finding the company's information, then reach out to them directly: Get all Ada's contact details here

  2. Visit the website of Ada. Click to visit .

  3. Login to your account.

  4. In the menu section, look for any of the following: "Billing", "Subscription", "Payment", "Manage account", "Settings".

  5. Click the link, then follow the prompts to cancel your subscription.

How to delete Ada account

You might have created an account on Ada during the course of using the app. Many apps make it so easy to signup but a nightmare to delete your account. We try to make it easier but since we don't have information for every app, we can only do our best.

Generally, here are some steps you can take if you need your account deleted:

  1. Reach out directly to Ada via Justuseapp. Get all Contact details →

  2. Send an email to [email protected] Click to email requesting that they delete your account.

Bonus: How to Delete Ada – check your health from your iPhone or Android.

Delete Ada – check your health from iPhone.

To delete Ada from your iPhone, Follow these steps:

  1. On your homescreen, Tap and hold Ada – check your health until it starts shaking.
  2. Once it starts to shake, you'll see an X Mark at the top of the app icon.
  3. Click on that X to delete the Ada – check your health app from your phone.

Method 2:

Go to Settings and click on General then click on "iPhone Storage". You will then scroll down to see the list of all the apps installed on your iPhone. Tap on the app you want to uninstall and delete the app.

For iOS 11 and above:

Go into your Settings and click on "General" and then click on iPhone Storage. You will see the option "Offload Unused Apps". Right next to it is the "Enable" option. Click on the "Enable" option and this will offload the apps that you don't use.

Delete Ada – check your health from Android

  1. First open the Google Play app, then press the hamburger menu icon on the top left corner.
  2. After doing these, go to "My Apps and Games" option, then go to the "Installed" option.
  3. You'll see a list of all your installed apps on your phone.
  4. Now choose Ada – check your health, then click on "uninstall".
  5. Also you can specifically search for the app you want to uninstall by searching for that app in the search bar then select and uninstall.

How easy is it to cancel/delete Ada?

Our crowdsourced data from Ada and Justuseapp users, shows that it is Unrated to cancel a Ada subscription.

If you haven't rated Ada cancellation policy yet, Rate it here →.

What is Ada – check your health?

Ada helps you and your loved ones check symptoms and discover what might be causing them – day or night without an appointment. Whatever’s bothering you, from stomach problems to headache, Ada’s free symptom checker can help you find answers. Created by doctors to think like a doctor, our app is trustworthy, fast, and available when and where you need it. Join the 10 million people who have already downloaded the world's most popular symptom check app.
 How do free symptom checks work? You answer simple questions about your own or someone else’s health and symptoms. Ada’s AI assesses your answers against its medical dictionary of thousands of disorders and medical conditions. You receive a personalized assessment report that tells you what could be wrong and what to do next. What can you expect from our app? - Data privacy and security – we apply the strictest data regulations to protect you and keep your information private. - Smart results – our core system connects medical knowledge with intelligent technology. - Personalized health information – your guidance is personal to your unique health profile. - Assessments for loved ones – it's easy to create multiple profiles for others, like your children, friends, or parents, and their information stays separate from yours. - Health assessment report – share relevant information with your doctor by exporting your report as a PDF. - 24/7 access – you can use the free symptom checker anytime, anywhere. - Assessments in...

Stop ridiculous app charges!

Stop apps from taking your money without permission. Protect yourself! Get a Justuseapp Card and keep your subscriptions in check today.

Have a Problem with Ada – check your health? Report Issue

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Why should I report an Issue with Ada – check your health?

  1. Pulling issues faced by users like you is a good way to draw attention of Ada – check your health to your problem using the strength of crowds.
  2. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a Ada – check your health customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Ada – check your health.

User reviews of Ada

  • By froghead*rates

    It’s a lifesaver!

    For someone like me, who’s always worrying about having the most major sickness when I only have small symptoms, ada is a lifesaver. Anytime you feel sick and anything hurts, you can use ada to type your symptoms down and answer a few questions about how you’re feeling. This includes things like, “how are your symptoms changing over time?” and if you have any other symptoms. It lists a number of different things you could have, some of them are less likely then others. You can read about the sickness and it even gives you remedies to treat it. This app has helped me a number of times, and it’s also very easy and simple to use. You can get a symptom assessment done in only a few minutes because the questions are simple and straight to the point. Still, you should always see a doctor if you’re worried, and I’m happy to say ada does also remind you that. I have nothing bad to say about this app at all. It even checks up on past symptom assessments to see if you’re doing okay!

  • By Mikaedus

    Spot on!

    This app is a very useful, innovative, and accurate app. This is very useful for anybody in their daily lives. There are many symptoms to choose from, being simplistic or incredibly diverse in nature. Something that I enjoy about this app is that it does follow-up questions when you enter the app again. Always seeking to improve itself, it asks for your input as well as a doctors diagnosis if one has been determined. Another great feature is a comparison to others with similar symptoms. I typed in all my symptoms for the common cold, and it told me that eight out of 10 people with my similar symptoms had the common cold. Yes, while The rhinovirus is a very simplistic one, I have entered more complex symptoms for different cases, and have found great results. When the results were undetermined, it asks for input, in order to better improve itself. Overall, a very spectacular App that shows great signs of one day becoming something that every household Will have, in the world.

  • By Drawinprincess


    So far SO accurate, I’ve researched my symptoms online back in the days of WebMD and the such. I’ve even recently downloaded and chat message connect app with a “real” doctor that also left me very disappointed with the diagnosis and care. However so far believe it or not Ada has been spot on! I find it so helpful to just have some clarity of my own suspicions of what’s going on with me and opening my eyes to things I didn’t consider but make COMPLETE sense. Simple, informative, affective. I’m waiting for my insurance to become active and such through my employment again and it’s helping me SO much to know what to follow up with and speak to my doctor about. Awesome App! Not sure how you’re doing it Ada and team but I REALLY feel you know what you’re doing. So SHOCKED but so PLEASED! Thank you so much again you allay my fears of the worse and educate me on what I wouldn’t have even considered. If you haven’t yet download it and use it, it works!

  • By Robinlovesanime

    Fantastic for getting a head start.

    This has been very helpful to me. As a woman (and I hate leading a sentence like that), often times internal body pain for girls is written off. I went to the ER 3 times in one day and the doctor kept telling me it was period cramps until the last time I came I was completely immobile and peeing blood every hour. It ended up being a horrible UTI that got out of hand because they brushed it up to mensural pain. This app gives me a start on what kinds of things might really be going on inside my body so I can do research a bit better before getting to the hospital. So the last time I went in with early signs of another bladder infection I was able to suggest they look into seeing if my symptoms were worse than just what they suggested (which surprise surprise, after they found I wasn’t pregnant they chalked it up to period pain)

  • By yoolivia

    The medical tool I’ve been waiting for.

    I have severe anxiety and a panic disorder. My anxiety frequently manifests itself in body pain and other minor ailments, and I am somewhat of a self-diagnosed hypochondriac. After years of using other symptom tracking tools, this is what I’ve been waiting for. Ada is my go to for minor issues I’m experiencing. It asks intuitive, relevant, and easy to understand questions, and gives you not only a variety of possible causes, but help in understanding why it chose them. Mild chest pain no longer means I’m having a heart attack, but probably a panic attack. Minor pain in my leg isn’t a blood clot, but just a normal type of pain from living an active lifestyle. I couldn’t recommend Ada more, whether you want to track random things, or your pain and symptoms over time.

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