How to Cancel CNB

How to Cancel CNB

Written by on 2022-04-07

We have made it super easy to cancel CNB Mobile Bank subscription
at the root to avoid any and all mediums "City Holding Company" (the developer) uses to bill you.
Now let us get into the crux of this guide.

Rate CNB's Cancelation Policy


Complete Guide to Cancel and Delete CNB Mobile Bank

There are a few things you must do and know before canceling subscriptions. They are:

  1. Once you subscribe to a plan and you don't cancel it manually like you subscribed, that plan will renew automatically because you gave the permission.
  2. When you subscribe for a trial period and then you cancel, you run the risk of losing that trial content altogether.
  3. You must remember to manually cancel a subscription 24 hours before the trial period ends.

We have made it super easy to cancel CNB Mobile Bank subscription at the root to avoid any and all mediums "City Holding Company" (the developer) uses to bill you. Now let us get into the crux of this guide.


How to Cancel CNB Mobile Bank Subscription on your iPhone or iPad.

  1. First, open the settings app and tap on your name.
  2. Then, tap on the "Subscriptions" tab.
    (Note that you might not automatically see this tab. In that case, tap on iTunes & Appstore)
  3. Next, tap on your Apple ID. View Apple ID then sign in and scroll down to the "Subscriptions" button.
  4. Next, tap on CNB (subscription) you want to review.
  5. Now, Tap on Cancel.
    (Note that if you don't see a "Cancel Subscription" button for CNB Mobile Bank, then it's definitely canceled already. It won't be renewed anymore).

How to Cancel CNB Mobile Bank Subscription on your Android device

To cancel CNB subscription on Android, you need to realize that deleting the CNB app alone won't cut it. Follow the steps below:

  1. First, open the Google Play Store. If you have multiple Google accounts, be sure you're signed into the right one.
  2. Click on menu, then go to "Subscriptions".
  3. Choose the CNB Mobile Bank subscription you wish to cancel and tap on the "Cancel Subscription" option.
  4. Finish up as directed.

Once your CNB subscription has been removed from Google Play, your future subscriptions will be cancelled and won't be renewed anymore.

End Ridiculous Charges!!!

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How to Cancel CNB Mobile Bank Subscription on a Mac computer.

To cancel CNB subscription on your Mac, do the following:

  1. First open the Mac App Store, then click on your name at the bottom of the sidebar.
  2. Click on the "View Information" tab at the top of the window and sign in if asked to do so.
  3. Scroll down on the next page shown to you until you see the "Subscriptions" tab then click on "Manage".
  4. Click "Edit" beside the CNB Mobile Bank app and then click on "Cancel Subscription".

Note: Always make sure to use the exact username and ID you used to set up the subscription to manage that subscription when necessary. This is sometimes different from the Apple ID or Android brand ID you have set up.

If you don't remember your password however, contact the App for help/to reset password.

How to Cancel CNB Mobile Bank Subscription on Paypal.

To cancel your CNB subscription on PayPal, do the following:

  1. First log into your PayPal account at .
  2. Click on the settings tab which is beside the logout option.
  3. Press "Payments" from the menu provided to you and click on "Manage Automatic Payments" in the Automatic Payments dashboard.
  4. You'll be shown a series of merchants' agreement you've transacted before. Click on "CNB Mobile Bank" or "City Holding Company" to cancel.
  5. You will be shown a confirmation page. Click on the "Cancel Automatic Payments" tab to affirm that you want to stop making payments to CNB Mobile Bank.
  6. Then click "Done" on the verification page to complete the unsubscription.

What to do if you subscribed directly on CNB's website?

Here's how to cancel your CNB subscription when billed through a payments provider that is not the Appstore, Playstore or Paypal.

Sometimes, you may start a subscription directly on a company's website without using an extra layer of security like Paypal or Apple. To unsubscribe, you might have to sign into CNB's website or directly reach out to their payments provider.

Generally, here are some steps you can take if you find yourself in that fix:

  1. Finding the company's information, then reach out to them directly: Get all CNB's contact details here

  2. Visit the website of CNB. Click to visit .

  3. Login to your account.

  4. In the menu section, look for any of the following: "Billing", "Subscription", "Payment", "Manage account", "Settings".

  5. Click the link, then follow the prompts to cancel your subscription.

How to delete CNB account

You might have created an account on CNB during the course of using the app. Many apps make it so easy to signup but a nightmare to delete your account. We try to make it easier but since we don't have information for every app, we can only do our best.

Generally, here are some steps you can take if you need your account deleted:

  1. Reach out directly to CNB via Justuseapp. Get all Contact details →

  2. Send an email to [email protected] Click to email requesting that they delete your account.

Bonus: How to Delete CNB Mobile Bank from your iPhone or Android.

Delete CNB Mobile Bank from iPhone.

To delete CNB from your iPhone, Follow these steps:

  1. On your homescreen, Tap and hold CNB Mobile Bank until it starts shaking.
  2. Once it starts to shake, you'll see an X Mark at the top of the app icon.
  3. Click on that X to delete the CNB Mobile Bank app from your phone.

Method 2:

Go to Settings and click on General then click on "iPhone Storage". You will then scroll down to see the list of all the apps installed on your iPhone. Tap on the app you want to uninstall and delete the app.

For iOS 11 and above:

Go into your Settings and click on "General" and then click on iPhone Storage. You will see the option "Offload Unused Apps". Right next to it is the "Enable" option. Click on the "Enable" option and this will offload the apps that you don't use.

Delete CNB Mobile Bank from Android

  1. First open the Google Play app, then press the hamburger menu icon on the top left corner.
  2. After doing these, go to "My Apps and Games" option, then go to the "Installed" option.
  3. You'll see a list of all your installed apps on your phone.
  4. Now choose CNB Mobile Bank, then click on "uninstall".
  5. Also you can specifically search for the app you want to uninstall by searching for that app in the search bar then select and uninstall.

How easy is it to cancel/delete CNB?

Our crowdsourced data from CNB and Justuseapp users, shows that it is Unrated to cancel a CNB subscription.

If you haven't rated CNB cancellation policy yet, Rate it here →.

What is CNB Mobile Bank?

App Store Description Enjoy a better mobile banking experience with City National Bank. Our new mobile application offers enhanced speed and customization options that cater to on-the-go needs. Easily manage your finances from your fingertips using the following features: • Customizable dashboard - organize services and see what’s important to you such as transfers, mobile deposits, card management and more • Organize transactions by adding notes or attach a photo of receipts and checks. • Easily deposit checks with mobile deposit • Quickly and safely send money to friends, family or someone you trust with Zelle® • Set up alerts to monitor activity and account balances • Make payments to a company or individual with Bill Pay • Transfer money between your City accounts; or to another institution • View and save monthly account statements • Freeze or block your debit card with Card Management • Correspond with support staff with our Message tool • Locate branches and ATMs near you Securing your account is easy, you’ll be prompted to create a 4-digit passcode as an added layer of security. Fingerprint and Facial Recognition is available on supported devices.

Stop ridiculous app charges!

Stop apps from taking your money without permission. Protect yourself! Get a Justuseapp Card and keep your subscriptions in check today.

Have a Problem with CNB Mobile Bank? Report Issue

Leave a comment:

Why should I report an Issue with CNB Mobile Bank?

  1. Pulling issues faced by users like you is a good way to draw attention of CNB Mobile Bank to your problem using the strength of crowds.
  2. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a CNB Mobile Bank customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using CNB Mobile Bank.

User reviews of CNB

  • By Paulky114

    Easy to navigate

    This app allows you to look at many more transactions than the old app. Easy to Navigate. Laid out in a way that makes sense.

  • By Mr. D31

    Great App!!!

    Easy to navigate and can personalize it! Zelle is built in!

  • By 0xn1ck

    Night and Day

    So much better than the old app. Add a dark mode and It’ll be perfect 5 stars.

  • By Glo179

    Text Messages

    I normally do not write reviews but I wanted to give some feedback. I love the text feature for purchases. I like being in the know if my bank card would get hacked. However, I feel it needs some work. Instead of saying “A transaction”, it could say “we processed a debit or credit for”. Include the name of the company, business or other bank, etc. Along with the shortened account info and date. Also could leave out the part about being sent because of the value you set. No text needed when an item it posted, you can check the app for that. Other than the text wording and the number of texts for 1 transaction. I love the app. Very easy to navigate. Thank You.

  • By Soooo slow!!!


    Trying to set up Zelle, it continues to say “something went wrong on our end” after 3 days of trying.

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