How to Cancel MOHELA

How to Cancel MOHELA

Written by on 2022-04-12

We have made it super easy to cancel MOHELA subscription
at the root to avoid any and all mediums "Missouri Higher Education Loan Authority" (the developer) uses to bill you.
Now let us get into the crux of this guide.

Rate MOHELA's Cancelation Policy


Complete Guide to Cancel and Delete MOHELA

There are a few things you must do and know before canceling subscriptions. They are:

  1. Once you subscribe to a plan and you don't cancel it manually like you subscribed, that plan will renew automatically because you gave the permission.
  2. When you subscribe for a trial period and then you cancel, you run the risk of losing that trial content altogether.
  3. You must remember to manually cancel a subscription 24 hours before the trial period ends.

We have made it super easy to cancel MOHELA subscription at the root to avoid any and all mediums "Missouri Higher Education Loan Authority" (the developer) uses to bill you. Now let us get into the crux of this guide.


How to Cancel MOHELA Subscription on your iPhone or iPad.

  1. First, open the settings app and tap on your name.
  2. Then, tap on the "Subscriptions" tab.
    (Note that you might not automatically see this tab. In that case, tap on iTunes & Appstore)
  3. Next, tap on your Apple ID. View Apple ID then sign in and scroll down to the "Subscriptions" button.
  4. Next, tap on MOHELA (subscription) you want to review.
  5. Now, Tap on Cancel.
    (Note that if you don't see a "Cancel Subscription" button for MOHELA, then it's definitely canceled already. It won't be renewed anymore).

How to Cancel MOHELA Subscription on your Android device

To cancel MOHELA subscription on Android, you need to realize that deleting the MOHELA app alone won't cut it. Follow the steps below:

  1. First, open the Google Play Store. If you have multiple Google accounts, be sure you're signed into the right one.
  2. Click on menu, then go to "Subscriptions".
  3. Choose the MOHELA subscription you wish to cancel and tap on the "Cancel Subscription" option.
  4. Finish up as directed.

Once your MOHELA subscription has been removed from Google Play, your future subscriptions will be cancelled and won't be renewed anymore.

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How to Cancel MOHELA Subscription on a Mac computer.

To cancel MOHELA subscription on your Mac, do the following:

  1. First open the Mac App Store, then click on your name at the bottom of the sidebar.
  2. Click on the "View Information" tab at the top of the window and sign in if asked to do so.
  3. Scroll down on the next page shown to you until you see the "Subscriptions" tab then click on "Manage".
  4. Click "Edit" beside the MOHELA app and then click on "Cancel Subscription".

Note: Always make sure to use the exact username and ID you used to set up the subscription to manage that subscription when necessary. This is sometimes different from the Apple ID or Android brand ID you have set up.

If you don't remember your password however, contact the App for help/to reset password.

How to Cancel MOHELA Subscription on Paypal.

To cancel your MOHELA subscription on PayPal, do the following:

  1. First log into your PayPal account at .
  2. Click on the settings tab which is beside the logout option.
  3. Press "Payments" from the menu provided to you and click on "Manage Automatic Payments" in the Automatic Payments dashboard.
  4. You'll be shown a series of merchants' agreement you've transacted before. Click on "MOHELA" or "Missouri Higher Education Loan Authority" to cancel.
  5. You will be shown a confirmation page. Click on the "Cancel Automatic Payments" tab to affirm that you want to stop making payments to MOHELA.
  6. Then click "Done" on the verification page to complete the unsubscription.

What to do if you subscribed directly on MOHELA's website?

Here's how to cancel your MOHELA subscription when billed through a payments provider that is not the Appstore, Playstore or Paypal.

Sometimes, you may start a subscription directly on a company's website without using an extra layer of security like Paypal or Apple. To unsubscribe, you might have to sign into MOHELA's website or directly reach out to their payments provider.

Generally, here are some steps you can take if you find yourself in that fix:

  1. Finding the company's information, then reach out to them directly: Get all MOHELA's contact details here

  2. If the company has an app they developed in the Appstore, you can try contacting Missouri Higher Education Loan Authority (the app developer) for help through the details of the app.

How to delete MOHELA account

You might have created an account on MOHELA during the course of using the app. Many apps make it so easy to signup but a nightmare to delete your account. We try to make it easier but since we don't have information for every app, we can only do our best.

Generally, here are some steps you can take if you need your account deleted:

  1. Reach out directly to MOHELA via Justuseapp. Get all Contact details →

  2. Send an email to [email protected] Click to email requesting that they delete your account.

Bonus: How to Delete MOHELA from your iPhone or Android.

Delete MOHELA from iPhone.

To delete MOHELA from your iPhone, Follow these steps:

  1. On your homescreen, Tap and hold MOHELA until it starts shaking.
  2. Once it starts to shake, you'll see an X Mark at the top of the app icon.
  3. Click on that X to delete the MOHELA app from your phone.

Method 2:

Go to Settings and click on General then click on "iPhone Storage". You will then scroll down to see the list of all the apps installed on your iPhone. Tap on the app you want to uninstall and delete the app.

For iOS 11 and above:

Go into your Settings and click on "General" and then click on iPhone Storage. You will see the option "Offload Unused Apps". Right next to it is the "Enable" option. Click on the "Enable" option and this will offload the apps that you don't use.

Delete MOHELA from Android

  1. First open the Google Play app, then press the hamburger menu icon on the top left corner.
  2. After doing these, go to "My Apps and Games" option, then go to the "Installed" option.
  3. You'll see a list of all your installed apps on your phone.
  4. Now choose MOHELA, then click on "uninstall".
  5. Also you can specifically search for the app you want to uninstall by searching for that app in the search bar then select and uninstall.

How easy is it to cancel/delete MOHELA?

Our crowdsourced data from MOHELA and Justuseapp users, shows that it is Unrated to cancel a MOHELA subscription.

If you haven't rated MOHELA cancellation policy yet, Rate it here →.

What is MOHELA?

MOHELA is dedicated to providing world-class customer service for the students whose loans we manage. As your knowledgeable and approachable go-to resource for account information and repayment options, we provide the tools to help you successfully repay your student loan. MOHELA is here to assist! Headquartered in St. Louis, Missouri, with additional offices in Columbia, Missouri and Washington, DC, our primary focus is student loan servicing. This app provides MOHELA’s Direct Loan and FFELP borrowers quick and secure account access, payment scheduling/history, form upload capability, tax information and messaging capabilities.

Stop ridiculous app charges!

Stop apps from taking your money without permission. Protect yourself! Get a Justuseapp Card and keep your subscriptions in check today.

Have a Problem with MOHELA? Report Issue

Leave a comment:

Why should I report an Issue with MOHELA?

  1. Pulling issues faced by users like you is a good way to draw attention of MOHELA to your problem using the strength of crowds.
  2. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a MOHELA customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using MOHELA.

User reviews of MOHELA

  • By Arikarrii562

    Very useful

    I just installed this app but already I find it very convenient, I'm able to make my payments and view account details. My favorite part is actually the Fingerprint ability so easy to login. Great job developers!!!

  • By danielbrownsword

    Great App - More Frequent Updates

    The app works really well for its intended use and I really appreciate how easy it is to make payments on my loans. I’m currently a college student and try to make interest payments monthly, but one issue that I have is that the payments I make take days, if not weeks, to finally show up on my account. I received two additional loans for the school year and got an email saying I did, but my account for some reason has not updated. This can get pretty annoying. I understand that some things take a few business days to process, but it should be much quicker than it is now.

  • By paigegr

    Improve sign-in

    I tried to get it to accept a fingerprint, but despite clicking the button to give permission, the next two times I went to sign in I had to type my credentials. I have security questions turned on and one time it simply wouldn't accept my answer (which is correct because I've answered it before) and it wouldn't go back to the login screen (useless). So anyway, there are a couple things that need work. From inside the app before it was working for me, but with how often I need to use the site (rarely) I'd rather use Safari until it's fixed.

  • By wrestlingmomlife

    Sign in Problems

    Before the update on this app, I could sign on to pay with no problem. Now, I have to retype everything in... okay, that is no problem.... until I get told I have no registration. ?? How can I go to the website and sign on, with the same info, and not be registered on the app? I even tried to redo the registration and it tells me it doesn’t match account info. Umm..... what?? How does this make sense??

  • By Chifranhoosier

    Decent start but missing necessities

    The app's fine if you just want to pay a lump sum and allow Mohela to apply it across your loans, but it really needs a way for people with multiple loans to specify how much to pay for each loan like on the website. It's disappointing that this sort of feature wasn't included at launch which makes the app less useful than just using the website.

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