How to Cancel Klara

How to Cancel Klara

Written by on 2022-04-26

We have made it super easy to cancel Klara – Patient communication subscription
at the root to avoid any and all mediums "Klara Technologies Inc." (the developer) uses to bill you.
Now let us get into the crux of this guide.

Rate Klara's Cancelation Policy


Complete Guide to Cancel and Delete Klara – Patient communication

There are a few things you must do and know before canceling subscriptions. They are:

  1. Once you subscribe to a plan and you don't cancel it manually like you subscribed, that plan will renew automatically because you gave the permission.
  2. When you subscribe for a trial period and then you cancel, you run the risk of losing that trial content altogether.
  3. You must remember to manually cancel a subscription 24 hours before the trial period ends.

We have made it super easy to cancel Klara – Patient communication subscription at the root to avoid any and all mediums "Klara Technologies Inc." (the developer) uses to bill you. Now let us get into the crux of this guide.


How to Cancel Klara – Patient communication Subscription on your iPhone or iPad.

  1. First, open the settings app and tap on your name.
  2. Then, tap on the "Subscriptions" tab.
    (Note that you might not automatically see this tab. In that case, tap on iTunes & Appstore)
  3. Next, tap on your Apple ID. View Apple ID then sign in and scroll down to the "Subscriptions" button.
  4. Next, tap on Klara (subscription) you want to review.
  5. Now, Tap on Cancel.
    (Note that if you don't see a "Cancel Subscription" button for Klara – Patient communication, then it's definitely canceled already. It won't be renewed anymore).

How to Cancel Klara – Patient communication Subscription on your Android device

To cancel Klara subscription on Android, you need to realize that deleting the Klara app alone won't cut it. Follow the steps below:

  1. First, open the Google Play Store. If you have multiple Google accounts, be sure you're signed into the right one.
  2. Click on menu, then go to "Subscriptions".
  3. Choose the Klara – Patient communication subscription you wish to cancel and tap on the "Cancel Subscription" option.
  4. Finish up as directed.

Once your Klara subscription has been removed from Google Play, your future subscriptions will be cancelled and won't be renewed anymore.

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How to Cancel Klara – Patient communication Subscription on a Mac computer.

To cancel Klara subscription on your Mac, do the following:

  1. First open the Mac App Store, then click on your name at the bottom of the sidebar.
  2. Click on the "View Information" tab at the top of the window and sign in if asked to do so.
  3. Scroll down on the next page shown to you until you see the "Subscriptions" tab then click on "Manage".
  4. Click "Edit" beside the Klara – Patient communication app and then click on "Cancel Subscription".

Note: Always make sure to use the exact username and ID you used to set up the subscription to manage that subscription when necessary. This is sometimes different from the Apple ID or Android brand ID you have set up.

If you don't remember your password however, contact the App for help/to reset password.

How to Cancel Klara – Patient communication Subscription on Paypal.

To cancel your Klara subscription on PayPal, do the following:

  1. First log into your PayPal account at .
  2. Click on the settings tab which is beside the logout option.
  3. Press "Payments" from the menu provided to you and click on "Manage Automatic Payments" in the Automatic Payments dashboard.
  4. You'll be shown a series of merchants' agreement you've transacted before. Click on "Klara – Patient communication" or "Klara Technologies Inc." to cancel.
  5. You will be shown a confirmation page. Click on the "Cancel Automatic Payments" tab to affirm that you want to stop making payments to Klara – Patient communication.
  6. Then click "Done" on the verification page to complete the unsubscription.

What to do if you subscribed directly on Klara's website?

Here's how to cancel your Klara subscription when billed through a payments provider that is not the Appstore, Playstore or Paypal.

Sometimes, you may start a subscription directly on a company's website without using an extra layer of security like Paypal or Apple. To unsubscribe, you might have to sign into Klara's website or directly reach out to their payments provider.

Generally, here are some steps you can take if you find yourself in that fix:

  1. Finding the company's information, then reach out to them directly: Get all Klara's contact details here

  2. Visit the website of Klara. Click to visit .

  3. Login to your account.

  4. In the menu section, look for any of the following: "Billing", "Subscription", "Payment", "Manage account", "Settings".

  5. Click the link, then follow the prompts to cancel your subscription.

How to delete Klara account

You might have created an account on Klara during the course of using the app. Many apps make it so easy to signup but a nightmare to delete your account. We try to make it easier but since we don't have information for every app, we can only do our best.

Generally, here are some steps you can take if you need your account deleted:

  1. Reach out directly to Klara via Justuseapp. Get all Contact details →

  2. Send an email to [email protected] Click to email requesting that they delete your account.

Bonus: How to Delete Klara – Patient communication from your iPhone or Android.

Delete Klara – Patient communication from iPhone.

To delete Klara from your iPhone, Follow these steps:

  1. On your homescreen, Tap and hold Klara – Patient communication until it starts shaking.
  2. Once it starts to shake, you'll see an X Mark at the top of the app icon.
  3. Click on that X to delete the Klara – Patient communication app from your phone.

Method 2:

Go to Settings and click on General then click on "iPhone Storage". You will then scroll down to see the list of all the apps installed on your iPhone. Tap on the app you want to uninstall and delete the app.

For iOS 11 and above:

Go into your Settings and click on "General" and then click on iPhone Storage. You will see the option "Offload Unused Apps". Right next to it is the "Enable" option. Click on the "Enable" option and this will offload the apps that you don't use.

Delete Klara – Patient communication from Android

  1. First open the Google Play app, then press the hamburger menu icon on the top left corner.
  2. After doing these, go to "My Apps and Games" option, then go to the "Installed" option.
  3. You'll see a list of all your installed apps on your phone.
  4. Now choose Klara – Patient communication, then click on "uninstall".
  5. Also you can specifically search for the app you want to uninstall by searching for that app in the search bar then select and uninstall.

How easy is it to cancel/delete Klara?

Our crowdsourced data from Klara and Justuseapp users, shows that it is Unrated to cancel a Klara subscription.

If you haven't rated Klara cancellation policy yet, Rate it here →.

What is Klara – Patient communication?

Thousands of healthcare teams across more than 40 specialties connect with and care for their patients using Klara’s secure messaging and telemedicine solution because it’s convenient and accessible to patients with no login, password, or download required—ever. With Klara, practices grow by providing patients with the convenient experience they demand while making their operations more efficient. Customer support is available in-app or by email at [email protected] FOR PROVIDERS (Patients, see below) With Klara, you can: 1. Provide your patients with excellent care no matter where they are through secure messaging and video visits 2. Communicate directly with patients, team members, and external providers 3. Whatever you’re sending — messages, documents, photos, or eForms — it’s all secure and HIPAA-compliant 4. Respond to texts, voicemails, website messages in one central place 5. Assign messages to your colleagues for quick responses 6. Send eForms for patients to fill out digitally 7. Automate routine patient outreach to patients before and after their appointments, including reminders, pre-visit instructions, post-visit follow-up, etc. 8. And more! You need a Klara account to use this app. Sign up for a free demo on our website. FOR PATIENTS Download the Klara app to connect with your doctor and other healthcare providers over secure messaging and video visits. You can also access Klara by going to and entering your mobile phone number. Your hea...

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Stop apps from taking your money without permission. Protect yourself! Get a Justuseapp Card and keep your subscriptions in check today.

Have a Problem with Klara – Patient communication? Report Issue

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Why should I report an Issue with Klara – Patient communication?

  1. Pulling issues faced by users like you is a good way to draw attention of Klara – Patient communication to your problem using the strength of crowds.
  2. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a Klara – Patient communication customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Klara – Patient communication.

User reviews of Klara

  • By lns92

    Easier than my portal

    I am both doctor and patient and I cannot stress how happy I am I decided to buy Klara. It is like night and day from when I used to call my patients for labs or was constantly getting complaints from patients because my staff never got in touch with them. It seems like even my Office Manager has more time now and is happier because she always knows what’s going on with patients. My dermatologist uses it so when I go for Botox, I get to experience the patient side as well. Really cool and less hassle

  • By RVA_728

    Please, all doctors get this!

    KLARA makes everything about going to the doctor so much easier!!! I hate having to call my doctor’s office for any reason because they never answer (I get it, they re really busy!). When the staff calls back, I’m always at work and can’t answer so the phone tag begins. I love being able to send a quick text to my doctor’s office using KLARA. I actually schedule my routine appointments now since it’s a quick text message. Love it!

  • By Sunshine Lanning

    Very easily accessible

    We all text- why shouldn’t Doctors and their employees? This is much quicker than waiting on the phone or being transferred to several people. It works wonderful in Dr. Hasen’s office in Naples and I think most patients and providers would be delighted to have their communication via text because it makes everyone easily accessible.

  • By movingmtns

    Great Tool for Medical Communication

    I’ve been using Klara for 6 months now and have seen no bugs/issues within the app. I only ever had one communication thread at a time, but the messages come in within a couple minutes of my Dr sending the message. Attaching documents and pictures in easy too.

  • By doyoga365

    Terrific instant communication with my surgery team

    Just love this app for the ease of instant communication with my surgeons and their support teams. 24/7. Non intrusive. Can send/receive pics too. Provides both peace of mind and incredible valuable support. Love it. Any practice that DOESN’T have it will be at a disadvantage.

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