How to Cancel IONOS

How to Cancel IONOS

Written by on 2022-03-25

We have made it super easy to cancel IONOS subscription
at the root to avoid any and all mediums "1&1 IONOS SE" (the developer) uses to bill you.
Now let us get into the crux of this guide.

Rate IONOS's Cancelation Policy


Complete Guide to Cancel and Delete IONOS

There are a few things you must do and know before canceling subscriptions. They are:

  1. Once you subscribe to a plan and you don't cancel it manually like you subscribed, that plan will renew automatically because you gave the permission.
  2. When you subscribe for a trial period and then you cancel, you run the risk of losing that trial content altogether.
  3. You must remember to manually cancel a subscription 24 hours before the trial period ends.

We have made it super easy to cancel IONOS subscription at the root to avoid any and all mediums "1&1 IONOS SE" (the developer) uses to bill you. Now let us get into the crux of this guide.


How to Cancel IONOS Subscription on your iPhone or iPad.

  1. First, open the settings app and tap on your name.
  2. Then, tap on the "Subscriptions" tab.
    (Note that you might not automatically see this tab. In that case, tap on iTunes & Appstore)
  3. Next, tap on your Apple ID. View Apple ID then sign in and scroll down to the "Subscriptions" button.
  4. Next, tap on IONOS (subscription) you want to review.
  5. Now, Tap on Cancel.
    (Note that if you don't see a "Cancel Subscription" button for IONOS, then it's definitely canceled already. It won't be renewed anymore).

How to Cancel IONOS Subscription on your Android device

To cancel IONOS subscription on Android, you need to realize that deleting the IONOS app alone won't cut it. Follow the steps below:

  1. First, open the Google Play Store. If you have multiple Google accounts, be sure you're signed into the right one.
  2. Click on menu, then go to "Subscriptions".
  3. Choose the IONOS subscription you wish to cancel and tap on the "Cancel Subscription" option.
  4. Finish up as directed.

Once your IONOS subscription has been removed from Google Play, your future subscriptions will be cancelled and won't be renewed anymore.

How do I remove my Card from IONOS?

Removing card details from IONOS if you subscribed directly is very tricky. Very few websites allow you to remove your card details. So you will have to make do with some few tricks before and after subscribing on websites in the future.

Before Signing up or Subscribing:

  1. Create an account on Justuseapp. signup here →
  2. Create upto 4 Virtual Debit Cards - this will act as a VPN for you bank account and prevent apps like IONOS from billing you to eternity.
  3. Fund your Justuseapp Cards using your real card.
  4. Signup on IONOS or any other website using your Justuseapp card.
  5. Cancel the IONOS subscription directly from your Justuseapp dashboard.
  6. To learn more how this all works, Visit here →.

After Signing Up:

  1. If you didn't use a Justuseapp Card when you subscribed, your only option is to contact IONOS directly. Get their Contact info →

How to Cancel IONOS Subscription on a Mac computer.

To cancel IONOS subscription on your Mac, do the following:

  1. First open the Mac App Store, then click on your name at the bottom of the sidebar.
  2. Click on the "View Information" tab at the top of the window and sign in if asked to do so.
  3. Scroll down on the next page shown to you until you see the "Subscriptions" tab then click on "Manage".
  4. Click "Edit" beside the IONOS app and then click on "Cancel Subscription".

Note: Always make sure to use the exact username and ID you used to set up the subscription to manage that subscription when necessary. This is sometimes different from the Apple ID or Android brand ID you have set up.

If you don't remember your password however, contact the App for help/to reset password.

How to Cancel IONOS Subscription on Paypal.

To cancel your IONOS subscription on PayPal, do the following:

  1. First log into your PayPal account at .
  2. Click on the settings tab which is beside the logout option.
  3. Press "Payments" from the menu provided to you and click on "Manage Automatic Payments" in the Automatic Payments dashboard.
  4. You'll be shown a series of merchants' agreement you've transacted before. Click on "IONOS" or "1&1 IONOS SE" to cancel.
  5. You will be shown a confirmation page. Click on the "Cancel Automatic Payments" tab to affirm that you want to stop making payments to IONOS.
  6. Then click "Done" on the verification page to complete the unsubscription.

What to do if you subscribed directly on IONOS's website?

Here's how to cancel your IONOS subscription when billed through a payments provider that is not the Appstore, Playstore or Paypal.

Sometimes, you may start a subscription directly on a company's website without using an extra layer of security like Paypal or Apple. To unsubscribe, you might have to sign into IONOS's website or directly reach out to their payments provider.

Generally, here are some steps you can take if you find yourself in that fix:

  1. Finding the company's information, then reach out to them directly: Get all IONOS's contact details here

  2. Visit the website of IONOS. Click to visit .

  3. Login to your account.

  4. In the menu section, look for any of the following: "Billing", "Subscription", "Payment", "Manage account", "Settings".

  5. Click the link, then follow the prompts to cancel your subscription.

How to delete IONOS account

You might have created an account on IONOS during the course of using the app. Many apps make it so easy to signup but a nightmare to delete your account. We try to make it easier but since we don't have information for every app, we can only do our best.

Generally, here are some steps you can take if you need your account deleted:

  1. Reach out directly to IONOS via Justuseapp. Get all Contact details →

  2. Send an email to [email protected] Click to email requesting that they delete your account.

Bonus: How to Delete IONOS from your iPhone or Android.

Delete IONOS from iPhone.

To delete IONOS from your iPhone, Follow these steps:

  1. On your homescreen, Tap and hold IONOS until it starts shaking.
  2. Once it starts to shake, you'll see an X Mark at the top of the app icon.
  3. Click on that X to delete the IONOS app from your phone.

Method 2:

Go to Settings and click on General then click on "iPhone Storage". You will then scroll down to see the list of all the apps installed on your iPhone. Tap on the app you want to uninstall and delete the app.

For iOS 11 and above:

Go into your Settings and click on "General" and then click on iPhone Storage. You will see the option "Offload Unused Apps". Right next to it is the "Enable" option. Click on the "Enable" option and this will offload the apps that you don't use.

Delete IONOS from Android

  1. First open the Google Play app, then press the hamburger menu icon on the top left corner.
  2. After doing these, go to "My Apps and Games" option, then go to the "Installed" option.
  3. You'll see a list of all your installed apps on your phone.
  4. Now choose IONOS, then click on "uninstall".
  5. Also you can specifically search for the app you want to uninstall by searching for that app in the search bar then select and uninstall.

How easy is it to cancel/delete IONOS?

Our crowdsourced data from IONOS and Justuseapp users, shows that it is Very Difficult to cancel a IONOS subscription.

If you haven't rated IONOS cancellation policy yet, Rate it here →.

What is IONOS?

With the IONOS Mobile App, you always have an eye on the success of your website and can access your IONOS products at any time from anywhere. The following functions are available in the IONOS Mobile App: • Use and manage your IONOS products from your mobile device • Register new domains and manage your existing domains • Edit your MyWebsite directly in the app • Check the performance of your website with IONOS WebAnalytics (if available in your contract) • Keep track of your invoices • Check and update your user settings • Protect your IONOS account with 2-Step Verification • Answer all of your questions in the extensive IONOS Help Center. Right from the start, you can find everything you need to know about succeeding online. In addition to tips and tricks from the IONOS world and information about your contracts, you can also view the visitor statistics of your website at any time. From the home page, you can log in directly to my IONOS or edit your MyWebsite. UPDATE CONTACT DETAILS ——— You can check and update your contact information right in the app so you don't miss any important information we send you. MANAGE INVOICES ——— In the Invoice Overview, you can view your invoices and save them directly onto your device, send them by email, or print them out. EDIT YOUR MYWEBSITE ——— Wherever you are, your website editor is always with you and ready to go. Take a picture with your smartphone, upload it to your website, enter any relevant text, and publish it. It's nev...

Stop ridiculous app charges!

Stop apps from taking your money without permission. Protect yourself! Get a Justuseapp Card and keep your subscriptions in check today.

Have a Problem with IONOS? Report Issue

Leave a comment:

Why should I report an Issue with IONOS?

  1. Pulling issues faced by users like you is a good way to draw attention of IONOS to your problem using the strength of crowds.
  2. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a IONOS customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using IONOS.

User reviews of IONOS

  • By Footfixer

    Good webhosting on the cheap

    This is my first crack at doing a website. After a little bit of a learning curve using the editor I think I’ve got a decent little site. The templates look great but all are kinda similar in a lot of ways. You can enter HTML if needed, and there’s a developer mode for advanced users. Extra features tend to be at extra cost; my .99¢/mo site only includes one email address for example. Search engine optimization is another added cost item but seems reasonable for what gets done. I used a third party site to register my domain, so if I need to move the site it should’ve too hard. All told I think there’s pretty good value here. You pretty much can’t lose.

  • By raorains

    It’s okay, prefer website

    The app is alright. But there are so many problems, starting with it often tells me I have limited access to features sometimes because it thinks I’m on a mobile device sometimes and a desktop other times; it also tells me I can’t use certain features because the cookies is disabled, but I have all my cookie permissions allowed; and lastly, if it disconnects at all, it won’t save any progress until I close out and open it back up. I went almost an hour and previewed my page and all of it was gone. But it is nice being able to edit on the go!

  • By Frenchy l2

    Easy to use

    I really appreciate one&one’s product. I’m a rookie at webpage design, but I feel that one&one provides services that are intuitive to use for the uninitiated. I have a great website that I’ve made using their services. My business has gone up and I’m in control.

  • By marcus-valencia

    Excellent app, fast and easy to use

    So much better than the slow web interface I had been using. Well designed interface.

  • By ReaL Mu$ic

    Love it!

    No matter the purpose of this app landing in my lap. This has been a very enjoyable app! Determining AR and AP is difficult other than that the experience has been good. High Drive hangs up on my laptop!

Check Out How to cancel or delete: