How to Cancel MindDoc

How to Cancel MindDoc

Written by on 2020-12-15

We have made it super easy to cancel MindDoc: Depression & Anxiety subscription
at the root to avoid any and all mediums "Aurora Health GmbH" (the developer) uses to bill you.
Now let us get into the crux of this guide.

How does MindDoc's Cancellation Policy make you feel?

Complete MindDoc: Depression & Anxiety Cancellation and Delete Guide

Table of Contents:

  1. Cancel on Iphone
  2. Cancel on Android
  3. Cancel on Mac
  4. Cancel via Paypal
  5. Cancel on Website
  6. Delete Account
  7. Delete App on Iphone
  8. Delete App on Android
  9. Cancellation Policy

There are a few things you must know about cancelling subscriptions. They include the following:

  1. Once you subscribe to a plan and you don't cancel it manually like you subscribed, that plan will renew automatically because you gave the permission.
  2. When you subscribe for a trial period and then you cancel, you run the risk of losing that trial content altogether.
  3. You must remember to manually cancel a subscription 24 hours before the trial period ends.

We have made it super easy to cancel MindDoc: Depression & Anxiety subscription at the root to avoid any and all mediums "Aurora Health GmbH" (the developer) uses to bill you. Now let us get into the crux of this guide.


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How to Cancel MindDoc: Depression & Anxiety Subscription on your iPhone or iPad.

  1. First, open the settings app and tap on your name.
  2. Then, tap on the "Subscriptions" tab.
    (Note that you might not automatically see this tab. In that case, tap on iTunes & Appstore)
  3. Next, tap on your Apple ID. View Apple ID then sign in and scroll down to the "Subscriptions" button.
  4. Next, tap on MindDoc (subscription) you want to review.
  5. Now, Tap on Cancel.
    (Note that if you don't see a "Cancel Subscription" button for MindDoc: Depression & Anxiety, then it's definitely canceled already. It won't be renewed anymore).

How to Cancel MindDoc: Depression & Anxiety Subscription on your Android device

To cancel MindDoc subscription on Android, you need to realize that deleting the MindDoc app alone won't cut it. Follow the steps below:

  1. First, open the Google Play Store. If you have multiple Google accounts, be sure you're signed into the right one.
  2. Click on menu, then go to "Subscriptions".
  3. Choose the MindDoc: Depression & Anxiety subscription you wish to cancel and tap on the "Cancel Subscription" option.
  4. Finish up as directed.

Once your MindDoc subscription has been removed from Google Play, your future subscriptions will be cancelled and won't be renewed anymore.

How to Cancel MindDoc: Depression & Anxiety Subscription on a Mac computer.

To cancel MindDoc subscription on your Mac, do the following:

  1. First open the Mac App Store, then click on your name at the bottom of the sidebar.
  2. Click on the "View Information" tab at the top of the window and sign in if asked to do so.
  3. Scroll down on the next page shown to you until you see the "Subscriptions" tab then click on "Manage".
  4. Click "Edit" beside the MindDoc: Depression & Anxiety app and then click on "Cancel Subscription".

Note: Always make sure to use the exact username and ID you used to set up the subscription to manage that subscription when necessary. This is sometimes different from the Apple ID or Android brand ID you have set up.

If you don't remember your password however, contact the App for help/to reset password.

How to Cancel MindDoc: Depression & Anxiety Subscription on Paypal.

To cancel your MindDoc subscription on PayPal, do the following:

  1. First log into your PayPal account at .
  2. Click on the settings tab which is beside the logout option.
  3. Press "Payments" from the menu provided to you and click on "Manage Automatic Payments" in the Automatic Payments dashboard.
  4. You'll be shown a series of merchants' agreement you've transacted before. Click on "MindDoc: Depression & Anxiety" to cancel.
  5. You will be shown a confirmation page. Click on the "Cancel Automatic Payments" tab to affirm that you want to stop making payments to MindDoc: Depression & Anxiety.
  6. Then click "Done" on the verification page to complete the unsubscription.

What to do if your subscribed directly on MindDoc's website?

Here's how to cancel your MindDoc subscription when billed through a payments provider that is not the Appstore, Playstore or Paypal.

Sometimes, you may start a subscription directly on a company's website without using an extra layer of security like Paypal or Apple. To unsubscribe, you might have to sign into MindDoc: Depression & Anxiety's website or directly reach out to the payments provider.

Generally, here are two steps you can take if you find yourself in that fix:

  1. Finding the company's information, then reaching out. Contact MindDoc: Depression & Anxiety here →
  2. If the company has an app they developed in the Appstore, you can try contacting Aurora Health GmbH (the app developer) for help through the details of the app.

How to delete MindDoc account

You might have created an account on MindDoc during the course of using the app. Many apps make it so easy to signup but a nightmare to delete your account. We try to make it easier but since we don't have information for every app, we can only do our best.

Generally, here are some steps you can take if you need your account deleted:

  1. Reach out directly to MindDoc via Justuseapp. Get all Contact details →

  2. Check MindDoc's Privacy/TOS/Support channels below for their Data-deletion/request policy and contact them:

    *Pro-tip: Once you visit any of the links above, Use your browser "Find on page" to find "@". It immediately shows the neccessary emails.

Bonus: How to Delete MindDoc: Depression & Anxiety from your iPhone or Android.

Delete MindDoc: Depression & Anxiety from iPhone.

To delete MindDoc from your iPhone, Follow these steps:

  1. On your homescreen, Tap and hold MindDoc: Depression & Anxiety until it starts shaking.
  2. Once it starts to shake, you'll see an X Mark at the top of the app icon.
  3. Click on that X to delete the MindDoc: Depression & Anxiety app from your phone.

Method 2:

Go to Settings and click on General then click on "iPhone Storage". You will then scroll down to see the list of all the apps installed on your iPhone. Tap on the app you want to uninstall and delete the app.

For iOS 11 and above:

Go into your Settings and click on "General" and then click on iPhone Storage. You will see the option "Offload Unused Apps". Right next to it is the "Enable" option. Click on the "Enable" option and this will offload the apps that you don't use.

Delete MindDoc: Depression & Anxiety from Android

  1. First open the Google Play app, then press the hamburger menu icon on the top left corner.
  2. After doing these, go to "My Apps and Games" option, then go to the "Installed" option.
  3. You'll see a list of all your installed apps on your phone.
  4. Now choose MindDoc: Depression & Anxiety, then click on "uninstall".
  5. Also you can specifically search for the app you want to uninstall by searching for that app in the search bar then select and uninstall.

Stop ridiculous charges!!!

Prevent apps from taking your money without permission, protect yourself! Get a free virtual credit card for free-trial subscriptions.

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MindDoc's Cancellation Policy.

Our crowdsourced data from MindDoc and Justuseapp users, shows that it is Unknown: Awaiting ratings to cancel a MindDoc subscription.

Have you rated? If you haven't rated MindDoc, Rate it here →.

What is MindDoc: Depression & Anxiety?

MindDoc is a leading monitoring and self-management app for mental health disorders like depression, anxiety and eating disorders. HOW IT WORKS - A dynamic monitoring recognizes symptoms of mental disorders - Receive personalized recommendations based on your answers - Helpful insights and statistics help you to detect patterns and triggers - Optionally, you can connect Apple Health data to receive insights about the connection between mood and your physical activity - Psychological courses and mindfulness exercises can help you with mild and moderate symptoms ABOUT MINDDOC The app was developed with psychotherapists and scientists and can be used by anyone - whether as support in the context of regular psychotherapy or as free and anonymous help. IMPORTANT INFORMATION MindDoc is a risk class I medical product according to the Council Directive 93/42/EEC Appendix IX.3 rule 12. We declare that the MindDoc monitoring and self-management application meets the provisions of Annex VII of the Council Directive 93/42/EEC for medical devices. Our EU declaration of conformity is issued under the sole responsibility of the manufacturer. Intended Medical Purpose: The MindDoc monitoring and self-management application medical device provides continuous long-term sign and symptom monitoring of common mental disorders. This protocol is supplemented by courses and exercises. This enables users to recognize patterns in their symptom trajectories which then can be shared with a men...

Have a Problem with MindDoc: Depression & Anxiety? Report Issue

Leave a comment:

Why should I report an Issue with MindDoc: Depression & Anxiety?

  1. Pulling issues faced by users like you is a good way to draw attention of MindDoc: Depression & Anxiety to your problem using the strength of crowds.
  2. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a MindDoc: Depression & Anxiety customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using MindDoc: Depression & Anxiety.

User reviews of MindDoc

  • By Katièéëėē

    Beautiful App!

    I’ve struggled with Bipolar 2 disorder which I only recently was diagnosed with. Therefore, I’m still trying to understand my experiences and my condition. My psychiatrist encouraged me to keep a “mood” journal, and referred me to this app. All I can say, is thank you Moodpath. You’ve helped me immensely in terms of keeping track of my thoughts, emotions, feelings, and everything in between. I highly recommend using this app to keep track of your emotions and daily experiences. The app even offers some “courses” and tools to help with different coping strategies (which I have yet to try), but the fact that the option is available makes the app that much more worth a try. Although some of the courses aren’t free to utilize, I anticipate myself signing up for Moodpath Plus for those extra features soon. I wish more people know about this company, because the creators seem to really care about people struggling with any kind of psychological problems. And even if you don’t, it’s still interesting to see how in depth Moodpath assesses your everyday experiences! Again, thank you so much for helping me map out and organize what I’m feeling every day.

  • By Appfailcrash5532

    Fantastic mood tracking app

    This is great if you want a more complex and detailed summary of your moods. I love the positive reinforcement when you're doing good at answering how you're feeling frequently. The insights are usually helpful and interesting, and there's a lot of other information in the app. The fact that you can type a journal entry with every mood you enter is great and has been really helpful for me when I'm feeling frustrated or sad or excited. A few improvements I would suggest would be an edit button you can click for a short amount of time after you click the check mark to submit your mood. Sometimes I'll finish and then a few minutes later want to add something I forgot. A snooze button on the notification would be great so that it can ask again in a half hour or so. I also with you could add an event to the calendar such as when you're starting a new medication to help track your mood compared the the medication easier. Overall though a very beautiful and helpful app; I have told my therapist about it to recommend it to other people.

  • By Sophia Emille

    Incredibly helpful and insightful

    I’ve only been using this app for about 3 days and haven’t even completed my first round of assessments, but I already find it very useful. Part of the reason why I personally haven’t been successful in keeping other mood logs/journals (whether digital or on paper) is because I‘m less inclined to do any of that if I’m experiencing a really bad depressive episode. But Moodpath makes it super easy to track your emotions and experiences, and I feel like even in the middle of a bad one I’d probably still be able to at least answer these simple questions. I love being able to track my behavior and emotions because it gives me back a sense of management over my anxiety/depression, and that’s what I’ve gotten so far out of this app. Also, I realize that it doesn’t take the place of professional therapy and counseling, but I think the app is a great way to at least get a snapshot of your mental health and learn some useful tools for coping with daily stressors for those who can’t afford professional therapy (myself included).

  • By lilie ava

    Helping me after experiencing an emotional abuse relationship

    This app has helped me tremendously. I wouldn’t take it to diagnose anything severe and would recommend seeing an in person therapist for severe depression or other disorders, (I think it would be hard to pinpoint the symptoms spec) but it’s insightful algorithm asks different questions based on your responses and even provides help for people having suicidal thoughts. It has been a tremendous relief and friend for me during a really tough time in my life. It’s helped me track my emotions, (without any annoying ads or pointless advice) it easily pushes you into being more mindful, and gives simple beautiful and easy to follow videos that are calming and has ultimately inspired and fueled my desire to keep improving myself and find an in-person psychotherapist. I’ve dealt with depression since the age of 15, and I’m on medication. But it’s been really helpful learning to be mindful, and learning more about self growth. I’ve always wanted a good mood tracker and will continue to use this. ♥️ thank you for your help.

  • By Seriah02

    Helps my counsellor and I track my mood

    Recently I’ve been diagnosis MDD. It was all very hard and I had a few episodes after. When I was first diagnosed I had taken the test to see how severe the depression was, I scored 22/27 so pretty bad. Once I got the app and tracked my mood and good things were happening and now that I am slowly accepting the help I need and the support I need when I recently took it again with my counsellor because I don’t take anti-depressants I scored a 13/27 so I went down quite a lot. I know that I will never get rid of my depression. It will be with me till the day I die. But It’s very positive seeing and reassuring all the progress you make and even better when you right down what causes you to feel the way you do because when you are feeling the lowest level of very bad you know what causes it and when you are ready you can do something that causes you to have a very good day.

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