How to Cancel MyMercy

How to Cancel MyMercy

Written by on 2020-11-08

We have made it super easy to cancel MyMercy subscription
at the root to avoid any and all mediums "Mercy Health" (the developer) uses to bill you.
Now let us get into the crux of this guide.

How does MyMercy's Cancellation Policy make you feel?

Complete MyMercy Cancellation and Delete Guide

Table of Contents:

  1. Cancel on Iphone
  2. Cancel on Android
  3. Cancel on Mac
  4. Cancel via Paypal
  5. Cancel on Website
  6. Delete Account
  7. Delete App on Iphone
  8. Delete App on Android
  9. Cancellation Policy

There are a few things you must know about cancelling subscriptions. They include the following:

  1. Once you subscribe to a plan and you don't cancel it manually like you subscribed, that plan will renew automatically because you gave the permission.
  2. When you subscribe for a trial period and then you cancel, you run the risk of losing that trial content altogether.
  3. You must remember to manually cancel a subscription 24 hours before the trial period ends.

We have made it super easy to cancel MyMercy subscription at the root to avoid any and all mediums "Mercy Health" (the developer) uses to bill you. Now let us get into the crux of this guide.


Stop Ridiculous Charges.

Prevent apps from taking your money without permission. Get a free Virtual Credit Card to signup for Subscriptions.

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How to Cancel MyMercy Subscription on your iPhone or iPad.

  1. First, open the settings app and tap on your name.
  2. Then, tap on the "Subscriptions" tab.
    (Note that you might not automatically see this tab. In that case, tap on iTunes & Appstore)
  3. Next, tap on your Apple ID. View Apple ID then sign in and scroll down to the "Subscriptions" button.
  4. Next, tap on MyMercy (subscription) you want to review.
  5. Now, Tap on Cancel.
    (Note that if you don't see a "Cancel Subscription" button for MyMercy, then it's definitely canceled already. It won't be renewed anymore).

How to Cancel MyMercy Subscription on your Android device

To cancel MyMercy subscription on Android, you need to realize that deleting the MyMercy app alone won't cut it. Follow the steps below:

  1. First, open the Google Play Store. If you have multiple Google accounts, be sure you're signed into the right one.
  2. Click on menu, then go to "Subscriptions".
  3. Choose the MyMercy subscription you wish to cancel and tap on the "Cancel Subscription" option.
  4. Finish up as directed.

Once your MyMercy subscription has been removed from Google Play, your future subscriptions will be cancelled and won't be renewed anymore.

How to Cancel MyMercy Subscription on a Mac computer.

To cancel MyMercy subscription on your Mac, do the following:

  1. First open the Mac App Store, then click on your name at the bottom of the sidebar.
  2. Click on the "View Information" tab at the top of the window and sign in if asked to do so.
  3. Scroll down on the next page shown to you until you see the "Subscriptions" tab then click on "Manage".
  4. Click "Edit" beside the MyMercy app and then click on "Cancel Subscription".

Note: Always make sure to use the exact username and ID you used to set up the subscription to manage that subscription when necessary. This is sometimes different from the Apple ID or Android brand ID you have set up.

If you don't remember your password however, contact the App for help/to reset password.

How to Cancel MyMercy Subscription on Paypal.

To cancel your MyMercy subscription on PayPal, do the following:

  1. First log into your PayPal account at .
  2. Click on the settings tab which is beside the logout option.
  3. Press "Payments" from the menu provided to you and click on "Manage Automatic Payments" in the Automatic Payments dashboard.
  4. You'll be shown a series of merchants' agreement you've transacted before. Click on "MyMercy" to cancel.
  5. You will be shown a confirmation page. Click on the "Cancel Automatic Payments" tab to affirm that you want to stop making payments to MyMercy.
  6. Then click "Done" on the verification page to complete the unsubscription.

What to do if your subscribed directly on MyMercy's website?

Here's how to cancel your MyMercy subscription when billed through a payments provider that is not the Appstore, Playstore or Paypal.

Sometimes, you may start a subscription directly on a company's website without using an extra layer of security like Paypal or Apple. To unsubscribe, you might have to sign into MyMercy's website or directly reach out to the payments provider.

Generally, here are two steps you can take if you find yourself in that fix:

  1. Finding the company's information, then reaching out. Contact MyMercy here →
  2. If the company has an app they developed in the Appstore, you can try contacting Mercy Health (the app developer) for help through the details of the app.

How to delete MyMercy account

You might have created an account on MyMercy during the course of using the app. Many apps make it so easy to signup but a nightmare to delete your account. We try to make it easier but since we don't have information for every app, we can only do our best.

Generally, here are some steps you can take if you need your account deleted:

  1. Reach out directly to MyMercy via Justuseapp. Get all Contact details →

  2. You can send an email to [email protected] requesting that they delete your account.

Bonus: How to Delete MyMercy from your iPhone or Android.

Delete MyMercy from iPhone.

To delete MyMercy from your iPhone, Follow these steps:

  1. On your homescreen, Tap and hold MyMercy until it starts shaking.
  2. Once it starts to shake, you'll see an X Mark at the top of the app icon.
  3. Click on that X to delete the MyMercy app from your phone.

Method 2:

Go to Settings and click on General then click on "iPhone Storage". You will then scroll down to see the list of all the apps installed on your iPhone. Tap on the app you want to uninstall and delete the app.

For iOS 11 and above:

Go into your Settings and click on "General" and then click on iPhone Storage. You will see the option "Offload Unused Apps". Right next to it is the "Enable" option. Click on the "Enable" option and this will offload the apps that you don't use.

Delete MyMercy from Android

  1. First open the Google Play app, then press the hamburger menu icon on the top left corner.
  2. After doing these, go to "My Apps and Games" option, then go to the "Installed" option.
  3. You'll see a list of all your installed apps on your phone.
  4. Now choose MyMercy, then click on "uninstall".
  5. Also you can specifically search for the app you want to uninstall by searching for that app in the search bar then select and uninstall.

Stop ridiculous charges!!!

Prevent apps from taking your money without permission, protect yourself! Get a free virtual credit card for free-trial subscriptions.

Get yours now →

MyMercy's Cancellation Policy.

Our crowdsourced data from MyMercy and Justuseapp users, shows that it is Unknown: Awaiting ratings to cancel a MyMercy subscription.

Have you rated? If you haven't rated MyMercy, Rate it here →.

What is MyMercy?

Use your existing MyMercy account to manage your health information and communicate with your doctor on your mobile devices. With MyMercy you can: • Review test results, medications, immunization history, and more • Stay in touch with your physician • Manage your appointments • View and pay your bill • Access your family's health information • Upload health and fitness data, including data from the "Apple Health app", when enrolled in self-tracking programs • Through a user's Healthkit account they have the ability to track their personal health information such as weight. You must first create an account through If you require support accessing your existing account, contact us at 1-888-98-MERCY (1-888-986-3729) or visit for more help options. Have feedback about the app? Email us at [email protected]

Have a Problem with MyMercy? Report Issue

Leave a comment:

Why should I report an Issue with MyMercy?

  1. Pulling issues faced by users like you is a good way to draw attention of MyMercy to your problem using the strength of crowds.
  2. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a MyMercy customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using MyMercy.

User reviews of MyMercy

  • By 100barber

    A great hospital system with a good app that goes with it

    Mercy Hospital, is a great hospital system that is very up-to-date, and modern. I have been dealing with the staff at the hospital and the doctors and their clinics for the last probably 30 years. With that being said in 2012 I had some health issues that they were great with helping me to be healed. Also in 2017 I had some more health issues with deals with a very terrible word, that I don’t like it’s that word you know the C word cancer is a very scary disease and Mercy was very helpful to me when they found the tumor that I had. Furthermore they have been very helpful with billing issues, and financial issues. That I have struggled with with that being said I give them a AAA+++++ plus Rating and highly recommend this hospital system to anybody looking for good doctors nurses and staff very friendly and courteous people. Thank you all the doctors nurses and staff for all your help.

  • By JenC77!

    Great update to an already good app

    This app is very helpful. Being able to contact my doctor on the go is great. Plus, I have access to my family members' accounts and their doctors and clinics. I liked the app before, but the recent updates makes it even easier and more intuitive. The new push notifications for new activity is great!

  • By Limmekus

    Love the latest update

    Last version was nice allowing quick access to my family's health information wherever I am, but the push notifications to my phone and Apple Watch and the ability to personalize with photos of my family increases the personalization. Nicely done!

  • By Mary62035

    Love the New Update

    I loved the app before and this update made it even better. Push notifications allow me see info right away vs. waiting to receive an email. The look is much more polished and easier on the eyes.

  • By joe and sherry


    I think it’s great I’m not phone smart at all this app is easy it’s easy to access I love it and love dr Nair and all my nurse practitioners very east for me to use I’m telling you I can barely use my phone for any thing but calls and my mercy I love it

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