delete Muni

How to Delete Muni

Published by SFMTA

We have made it super easy to delete MuniMobile account and/or app.

Guide to Delete MuniMobile

Things to note before removing Muni:

  1. The developer of Muni is SFMTA and all inquiries must go to them.
  2. Under the GDPR, Residents of the European Union and United Kingdom have a "right to erasure" and can request any developer like SFMTA holding their data to delete it. The law mandates that SFMTA must comply within a month.
  3. American residents (California only - you can claim to reside here) are empowered by the CCPA to request that SFMTA delete any data it has on you or risk incurring a fine (upto 7.5k usd).
  4. If you have an active subscription, it is recommended you unsubscribe before deleting your account or the app.


How to delete Muni account:

Generally, here are your options if you need your account deleted:

Option 1: Reach out to Muni via Justuseapp. Get all Contact details →

Option 2: Visit the Muni website directly Here →

Option 3:   Contact Muni Support/ Customer Service:

  1. 100% Contact Match

How to Delete MuniMobile from your iPhone or Android.

Delete MuniMobile from iPhone.

To delete Muni from your iPhone, Follow these steps:

  1. On your homescreen, Tap and hold MuniMobile until it starts shaking.
  2. Once it starts to shake, you'll see an X Mark at the top of the app icon.
  3. Click on that X to delete the MuniMobile app from your phone.

Method 2:

Go to Settings and click on General then click on "iPhone Storage". You will then scroll down to see the list of all the apps installed on your iPhone. Tap on the app you want to uninstall and delete the app.

For iOS 11 and above:

Go into your Settings and click on "General" and then click on iPhone Storage. You will see the option "Offload Unused Apps". Right next to it is the "Enable" option. Click on the "Enable" option and this will offload the apps that you don't use.

Delete MuniMobile from Android

  1. First open the Google Play app, then press the hamburger menu icon on the top left corner.
  2. After doing these, go to "My Apps and Games" option, then go to the "Installed" option.
  3. You'll see a list of all your installed apps on your phone.
  4. Now choose MuniMobile, then click on "uninstall".
  5. Also you can specifically search for the app you want to uninstall by searching for that app in the search bar then select and uninstall.

Have a Problem with MuniMobile? Report Issue

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What is MuniMobile?

The official mobile ticketing app from San Francisco Municipal Transportation Agency! The MuniMobile app lets you purchase and use fares and passes instantly on your phone—anywhere, anytime. Just download the free app, create an account and you're ready to go. WHY YOU'LL LOVE THIS APP: • No paper fares to keep track of. • No need to carry cash, count exact change, or find a ticket machine. • Buy and use fares using a debit/credit card, PayPal or Apple Pay • Store multiple tickets on your phone for future use. • Pay a single fare or multiple fares for a group of riders. • Register your debit/credit card(s) in our secure system. HOW IT WORKS: 1. CHOOSE RIDER TYPE: Adult, Senior/Disabled/Medicare, Youth, or SF Access 2. CHOOSE FARE: Single Trip Fare for this app Bus & Rail, Single Ride Fare for Cable Car, or Passports 3. CHOOSE QUANTITY: You can buy multiple tickets to use later 4. CHECK OUT: Pay with debit/credit card, PayPal or Apple Pay COMMON QUESTIONS: Q: Do I need to be connected...

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