We have made it super easy to cancel Sideline: Second Phone Number subscription
at the root to avoid any and all mediums "Pinger, Inc." (the developer) uses to bill you.
Now let us get into the crux of this guide.
Table of Contents:
There are a few things you must do and know before canceling subscriptions. They are:
We have made it super easy to cancel Sideline: Second Phone Number subscription at the root to avoid any and all mediums "Pinger, Inc." (the developer) uses to bill you. Now let us get into the crux of this guide.
To cancel Sideline subscription on Android, you need to realize that deleting the Sideline app alone won't cut it. Follow the steps below:
Once your Sideline subscription has been removed from Google Play, your future subscriptions will be cancelled and won't be renewed anymore.
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To cancel Sideline subscription on your Mac, do the following:
Note: Always make sure to use the exact username and ID you used to set up the subscription to manage that subscription when necessary. This is sometimes different from the Apple ID or Android brand ID you have set up.
If you don't remember your password however, contact the App for help/to reset password.
To cancel your Sideline subscription on PayPal, do the following:
Here's how to cancel your Sideline subscription when billed through a payments provider that is not the Appstore, Playstore or Paypal.
Sometimes, you may start a subscription directly on a company's website without using an extra layer of security like Paypal or Apple. To unsubscribe, you might have to sign into Sideline's website or directly reach out to their payments provider.
Generally, here are some steps you can take if you find yourself in that fix:
You might have created an account on Sideline during the course of using the app. Many apps make it so easy to signup but a nightmare to delete your account. We try to make it easier but since we don't have information for every app, we can only do our best.
Generally, here are some steps you can take if you need your account deleted:
*Pro-tip: Once you visit any of the links above, Use your browser "Find on page" to find "@". It immediately shows the neccessary emails.
Bonus: How to Delete Sideline: Second Phone Number from your iPhone or Android.
To delete Sideline from your iPhone, Follow these steps:
Go to Settings and click on General then click on "iPhone Storage". You will then scroll down to see the list of all the apps installed on your iPhone. Tap on the app you want to uninstall and delete the app.
For iOS 11 and above:
Go into your Settings and click on "General" and then click on iPhone Storage. You will see the option "Offload Unused Apps". Right next to it is the "Enable" option. Click on the "Enable" option and this will offload the apps that you don't use.
Your phone’s other number—that’s Sideline. With 11 million downloads and counting, Sideline is the easiest way to organize all your calls, texts, and voicemails on one device. Use Sideline to: MISS FEWER OPPORTUNITIES If you miss a call, Auto-Reply moves the conversation to text. LOOK LIKE A LOCAL Search and find a local area code for your Sideline phone number. SEND TEXT MESSAGES Stay connected with unlimited SMS, MMS, and group texts. MAKE UNLIMITED CALLS All calls are cellular (not VoIP), so your 2nd number is just as reliable as your 1st. COLLABORATE AS A TEAM Split one number with multiple devices to make your team more responsive. IDENTIFY SIDELINE CALLS Custom caller ID ensures you always know how to answer. RECORD A SEPARATE VOICEMAIL Record a separate greeting for your Sideline number. SCHEDULE TEXT REMINDERS Automatically remind people about upcoming meetings or appointments. EASILY MANAGE CONTACTS Identify new callers, save contact details, and take notes after calls. CREATE KEYBOARD SHORTCUTS Save and reuse messages you frequently need to send. READ YOUR VOICEMAIL Conveniently read voicemail transcriptions as a text. BYO-NUMBER Transfer (or port) an existing number from another device or landline. TEXT FROM THE WEB Access your Sideline number online and text from the desktop. DO NOT DISTURB Send Sideline calls directly to voicemail on nights, weekends, or holidays. — SUBSCRIPTION DETAILS Sideline is a paid service. Subscriptions are...
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Leave a comment:
Thanks for a great app with great customer service! Super glad I joined during your early stages and saw it grow to what it is now...would love to see an updated ability to have multiple "main lines" under one login account vs being limited to one main line and team extensions, i currently maintain 3 phone lines: 1. My main carrier line 2. my SideLine and 3. a second biz line via the "Digits" app by T-Mobile which isnt as good of an app as SideLine is...Wish I can just use SideLine only no matter how many lines I'm paying for. Also, would love to see some features available from the SuperPhone app like the automated "follow-up messages" to keep in touch with contacts that I havent spoken to in a while to build strong relationships, having that incorporated into SideLine's functionality for better business networking would be a game changer...meanwhile, I'm very happy with my SideLine! Thanks 🙏🏾
I use Sideline for online purchases requiring contact info. Also perfect for food carry-out pickups. Shopping for a car (or any face to face purchase) is/was so much less annoying since calls go to Voicemail. Since cellphone numbers are becoming unique personal identifiers, Sideline completely insulates my true identity. For whatever reason I rarely receive cold or “Robo” calls. And because I have set my iPhone up such that any caller not in my Contacts doesn’t ring and goes straight to Voicemail, the convenience quotient is very high. I was an early adopter and have to say that it is difficult to find a support team on any app (or PC software) that has been more responsive. I never wait more than 24 hours and communication is always professional, prompt and clear.
I gave 2 stars because I actually use it. But only because I have to. A few years ago I signed up when it was still free. Things were fine for a little while and then had to pay to keep it. Not long after that I started having the issues. But I paid and the number is on my business card. So I’m stuck. I’ve talked with multiple customer service reps regarding the issues. I’ve un-installed and re-installed it which caused me to lose 2 years of worth of data. But the problem stays the same. When I open the app, I have to wait at least 5 minutes (yes I have timed it) for it to un-freeze so I can use it. If I get annoyed and close it out to the re-open it, it’ll short out and close out on me anywhere from 5-20 times before it’ll finally pull up and then I wait another 5 minutes minimum for it to unfreeze. The only way to have it instantly work is by doing a soft reset on my phone. Then that first time of opening it usually goes faster until I close out of it, because once I close out of it and then re -open I’m starting over. I used to think it was just sideline but recently I downloaded a couple others and they do it too. Not anywhere near as bad but they do. But my cards have this number so I’m stuck. Unless anyone can recommend something. But I waste a TON of time waiting to be able to use it.
Aside from some weird bugs that kept me from receiving texts, the app has been pretty stable. The only issue I’ve been having is that when I have 2 phones near each other, each with the same sideline app phone number, certain calls won’t even show up when it’s supposed to, and I’ll just get a missed call notification. I’m hoping this won’t be a big problem later on. However, my biggest issue with this app is that you can only pay through iTunes. It’s such a big problem for me because I don’t have a dedicated work phone that’s linked to a dedicated business iTunes account. So every time I pay, I have to switch payment methods through the App Store. They don’t have a normal function where I can pay on their website, without going through the App Store, so I’m always stuck trying to change my payment method because I’m trying to keep business expenses on the business credit card. It just seems so lazy and inconsiderate to handle all payments through the App Store, and not even have the option of letting their customers pay directly.
This app works about 60% of the time it is glitchy the rest of the time. None of my billing information changed but somehow randomly I have to contact Apple support and billing to fix something that never changed. I did some research and found out this is something that a ton of people had to do and it appears to be an error on the developer side. However, instead of helping their customers or working through it, they pass the buck and customer service is completely unhelpful and unsupportive. It was a great app when it was free because it made up for the lack of customer support in the glitchiness of the app. Now that it’s paid, it’s really not worth the money. There are a lot of other apps at a similar price point that have much better customer service, work better/more consistently and have better features and benefits. As a matter of fact, you can get true voip software for about the same price or slightly more and it functions as a full blown phone system.