How to Cancel Jira Cloud

How to Cancel Jira Cloud

Written by on 2022-09-08

We have made it super easy to cancel Jira Cloud by Atlassian subscription
at the root to avoid any and all mediums "Atlassian" (the developer) uses to bill you.
Now let us get into the crux of this guide.

Rate Jira Cloud's Cancelation Policy


Complete Guide to Cancel and Delete Jira Cloud by Atlassian

There are a few things you must do and know before canceling subscriptions. They are:

  1. Once you subscribe to a plan and you don't cancel it manually like you subscribed, that plan will renew automatically because you gave the permission.
  2. When you subscribe for a trial period and then you cancel, you run the risk of losing that trial content altogether.
  3. You must remember to manually cancel a subscription 24 hours before the trial period ends.

We have made it super easy to cancel Jira Cloud by Atlassian subscription at the root to avoid any and all mediums "Atlassian" (the developer) uses to bill you. Now let us get into the crux of this guide.


How to Cancel Jira Cloud by Atlassian Subscription on your iPhone or iPad.

  1. First, open the settings app and tap on your name.
  2. Then, tap on the "Subscriptions" tab.
    (Note that you might not automatically see this tab. In that case, tap on iTunes & Appstore)
  3. Next, tap on your Apple ID. View Apple ID then sign in and scroll down to the "Subscriptions" button.
  4. Next, tap on Jira Cloud (subscription) you want to review.
  5. Now, Tap on Cancel.
    (Note that if you don't see a "Cancel Subscription" button for Jira Cloud by Atlassian, then it's definitely canceled already. It won't be renewed anymore).

How to Cancel Jira Cloud by Atlassian Subscription on your Android device

To cancel Jira Cloud subscription on Android, you need to realize that deleting the Jira Cloud app alone won't cut it. Follow the steps below:

  1. First, open the Google Play Store. If you have multiple Google accounts, be sure you're signed into the right one.
  2. Click on menu, then go to "Subscriptions".
  3. Choose the Jira Cloud by Atlassian subscription you wish to cancel and tap on the "Cancel Subscription" option.
  4. Finish up as directed.

Once your Jira Cloud subscription has been removed from Google Play, your future subscriptions will be cancelled and won't be renewed anymore.

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How to Cancel Jira Cloud by Atlassian Subscription on a Mac computer.

To cancel Jira Cloud subscription on your Mac, do the following:

  1. First open the Mac App Store, then click on your name at the bottom of the sidebar.
  2. Click on the "View Information" tab at the top of the window and sign in if asked to do so.
  3. Scroll down on the next page shown to you until you see the "Subscriptions" tab then click on "Manage".
  4. Click "Edit" beside the Jira Cloud by Atlassian app and then click on "Cancel Subscription".

Note: Always make sure to use the exact username and ID you used to set up the subscription to manage that subscription when necessary. This is sometimes different from the Apple ID or Android brand ID you have set up.

If you don't remember your password however, contact the App for help/to reset password.

How to Cancel Jira Cloud by Atlassian Subscription on Paypal.

To cancel your Jira Cloud subscription on PayPal, do the following:

  1. First log into your PayPal account at .
  2. Click on the settings tab which is beside the logout option.
  3. Press "Payments" from the menu provided to you and click on "Manage Automatic Payments" in the Automatic Payments dashboard.
  4. You'll be shown a series of merchants' agreement you've transacted before. Click on "Jira Cloud by Atlassian" or "Atlassian" to cancel.
  5. You will be shown a confirmation page. Click on the "Cancel Automatic Payments" tab to affirm that you want to stop making payments to Jira Cloud by Atlassian.
  6. Then click "Done" on the verification page to complete the unsubscription.

What to do if you subscribed directly on Jira Cloud's website?

Here's how to cancel your Jira Cloud subscription when billed through a payments provider that is not the Appstore, Playstore or Paypal.

Sometimes, you may start a subscription directly on a company's website without using an extra layer of security like Paypal or Apple. To unsubscribe, you might have to sign into Jira Cloud's website or directly reach out to their payments provider.

Generally, here are some steps you can take if you find yourself in that fix:

  1. Finding the company's information, then reach out to them directly: Get all Jira Cloud's contact details here

  2. Visit the website of Jira Cloud. Click to visit .

  3. Login to your account.

  4. In the menu section, look for any of the following: "Billing", "Subscription", "Payment", "Manage account", "Settings".

  5. Click the link, then follow the prompts to cancel your subscription.

How to delete Jira Cloud account

You might have created an account on Jira Cloud during the course of using the app. Many apps make it so easy to signup but a nightmare to delete your account. We try to make it easier but since we don't have information for every app, we can only do our best.

Generally, here are some steps you can take if you need your account deleted:

  1. Reach out directly to Jira Cloud via Justuseapp. Get all Contact details →

  2. Send an email to [email protected] Click to email requesting that they delete your account.

Bonus: How to Delete Jira Cloud by Atlassian from your iPhone or Android.

Delete Jira Cloud by Atlassian from iPhone.

To delete Jira Cloud from your iPhone, Follow these steps:

  1. On your homescreen, Tap and hold Jira Cloud by Atlassian until it starts shaking.
  2. Once it starts to shake, you'll see an X Mark at the top of the app icon.
  3. Click on that X to delete the Jira Cloud by Atlassian app from your phone.

Method 2:

Go to Settings and click on General then click on "iPhone Storage". You will then scroll down to see the list of all the apps installed on your iPhone. Tap on the app you want to uninstall and delete the app.

For iOS 11 and above:

Go into your Settings and click on "General" and then click on iPhone Storage. You will see the option "Offload Unused Apps". Right next to it is the "Enable" option. Click on the "Enable" option and this will offload the apps that you don't use.

Delete Jira Cloud by Atlassian from Android

  1. First open the Google Play app, then press the hamburger menu icon on the top left corner.
  2. After doing these, go to "My Apps and Games" option, then go to the "Installed" option.
  3. You'll see a list of all your installed apps on your phone.
  4. Now choose Jira Cloud by Atlassian, then click on "uninstall".
  5. Also you can specifically search for the app you want to uninstall by searching for that app in the search bar then select and uninstall.

How easy is it to cancel/delete Jira Cloud?

Our crowdsourced data from Jira Cloud and Justuseapp users, shows that it is Unrated to cancel a Jira Cloud subscription.

If you haven't rated Jira Cloud cancellation policy yet, Rate it here →.

What is Jira Cloud by Atlassian?

Track tasks, manage projects, collaborate on-the-go. Create, update, edit, plan, track, analyze – all in the palm of your hand with the Jira mobile app by Atlassian. It’s the accelerated collaboration tool for teams, including software teams, service delivery teams, ITSM teams, and DevOps. MOVE WORK FORWARD ANYWHERE, ANYTIME Powerful and palm-sized, Jira Cloud for iOS lets you move work forward from anywhere. Create, update, plan, track, and analyze on-the-go. Collaboration and project management is faster and easier than ever with the Jira mobile app. SCRUM, KANBAN, BUG TRACKING Create a project and select scrum or kanban agile methodologies, or manage your tasks with simplified task-tracking boards. REAL-TIME NOTIFICATIONS Stay updated with real-time push notifications; respond to work on-the-fly; collaborate faster; sync with teammates anywhere. Choose which events to get notified about: issues you’re assigned, issues you’re watching, status changes, and more. CREATE & UPDATE ISSUES Create, update, transition, and comment on issues. View development details within issues, including git branches, commits, and pull requests. ORGANIZE YOUR BACKLOG Rank issues according to priority; create and edit sprints; quickly collapse sprints and backlog issues to streamline your view and maximize your productivity. Grooming your to-do list is easier than ever with Jira. MANAGE YOUR BOARD Create new columns; rename column titles; set column limits; view multiple statuses mapped t...

Stop ridiculous app charges!

Stop apps from taking your money without permission. Protect yourself! Get a Justuseapp Card and keep your subscriptions in check today.

Have a Problem with Jira Cloud by Atlassian? Report Issue

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Why should I report an Issue with Jira Cloud by Atlassian?

  1. Pulling issues faced by users like you is a good way to draw attention of Jira Cloud by Atlassian to your problem using the strength of crowds.
  2. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a Jira Cloud by Atlassian customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Jira Cloud by Atlassian.

User reviews of Jira Cloud

  • By Shazam user since 2008

    Poor (or hidden) documentation

    I can’t figure out how to add an issue to a sprint on the mobile app. I suspect this is supported as a “sprint” field is shown in the 4th screenshot of the app listing, but I don’t see that in my app. I clicked the “App Support” link in the App Store and searched “add issue to sprint”, returning a bunch of articles about the Web version of JIRA, with no way to filter for articles about the mobile app. I also checked for a link in the app but only found a “send feedback” link.

  • By Ruben Santiago

    A very good app

    This app keeps getting better very quickly. I really enjoy the responsiveness of the dev team. Features seem to be added every other week. While not every feature that I would like to have is here, I’m sure it’s only a matter of time (and not much at that) I wish I could see who’s on a watchlist, but most importantly, I’d like to be able to triage tickets here (I.e. move tickets to different boards, link issues, etc)

  • By hsetaknev

    The most useful app for work as a developer

    I have installed his app as my coworkers have recommended it. I was skeptical but this app has made my life so easy. Pm creates a story I get a notification, design uploads a design url or qa provides a comment you get a notification. Yes you might think it will send you too much notifications but personally for an important task this app is a gift. Don’t change anything from the app. Love.

  • By salenceeeeeeee

    Great tool for developers

    In any time, anywhere, you are able to see what is about your ticket. There is no bugs, no freezing app and etc which make your life harder. But only one suggestion from my side would be some future (some graph or table) which give you opportunity to see actual sprint as on browser. It could be good one! Regards for developers! BY: Developer 😊

  • By GPSMD

    Awesome scrum/agile tool

    Awesome tool to manage both scrum and agile processes for our software dev team. Features I like the most are the various charting tools I can use to track performance, time output and yield for each individual working on our projects. Additionally, Jira is tied to confluence if you subscribe to both which makes it easier to manage documents and tie those documents to specific EPICS and Stories.

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