How to Cancel Toluna

How to Cancel Toluna

Written by on 2018-02-25

We have made it super easy to cancel Toluna subscription
at the root to avoid any and all mediums "Toluna SAS" (the developer) uses to bill you.
Now let us get into the crux of this guide.

How Easy is it to Cancel Toluna?


Complete Guide to Cancel and Delete Toluna

A few things to note and do before cancelling:

  1. Subscribing to a plan and not cancelling it manually will result in the plan auto-renewing.
  2. Cancelling a subscription during a free trial may result in losing the trial account.
  3. You must always cancel a subscription at least 24 hours before the trial period ends.


How to Cancel Toluna Subscription on iPhone or iPad:

  1. Open Settings » ~Your name~ » and click "Subscriptions".
  2. Click the Toluna (subscription) you want to review.
  3. Click Cancel.

How to Cancel Toluna Subscription on Android Device:

  1. Open your Google Play Store app.
  2. Click on Menu » "Subscriptions".
  3. Tap on Toluna (subscription you wish to cancel)
  4. Click "Cancel Subscription".

How to Cancel Toluna Subscription on a Mac computer:

  1. Goto your Mac AppStore, Click ~Your name~ (bottom sidebar).
  2. Click "View Information" and sign in if asked to.
  3. Scroll down on the next page shown to you until you see the "Subscriptions" tab then click on "Manage".
  4. Click "Edit" beside the Toluna app and then click on "Cancel Subscription".

How to Cancel Toluna Subscription on Paypal:

To cancel your Toluna subscription on PayPal, do the following:

  1. Login to .
  2. Click "Settings" » "Payments".
  3. Next, click on "Manage Automatic Payments" in the Automatic Payments dashboard.
  4. You'll see a list of merchants you've subscribed to. Click on "Toluna" or "Toluna SAS" to cancel.

What to do if you Subscribed directly on Toluna's Website:

  1. Reach out to Toluna SAS - the company behind Toluna directly: Get all Toluna's contact details here

  2. Visit Toluna website: Click to visit .

  3. Login to your account.
  4. In the menu section, look for any of the following: "Billing", "Subscription", "Payment", "Manage account", "Settings".
  5. Click the link, then follow the prompts to cancel your subscription.

How to delete Toluna account:

  1. Reach out directly to Toluna via Justuseapp. Get all Contact details →

  2. Send an email to [email protected] Click to email requesting that they delete your account.

Delete Toluna from iPhone:

To delete Toluna from your iPhone, Follow these steps:

  1. On your homescreen, Tap and hold Toluna until it starts shaking.
  2. Once it starts to shake, you'll see an X Mark at the top of the app icon.
  3. Click on that X to delete the Toluna app.

Delete Toluna from Android:

  1. Open your GooglePlay app and goto the menu.
  2. Click "My Apps and Games" » then "Installed".
  3. Choose Toluna, » then click "Uninstall".


Join this app, a community of millions of members who voice their opinions, influence big brands, and get rewarded in the process. Give your input to leading brands on their latest products and services, and in return receive points redeemable for gift vouchers, cool products, or even cash. Mingle with the community to start lively debates on the latest news stories or trends. All you need to do is create an account if you’re not already a this member. If you are a member, simply sign in! Features: - Connect with people who share the same views as you and debate with those who don’t - Influence big brands by answering short surveys - Earn points and treat yourself by redeeming them for great rewards and even cash - Continue the conversation on social media and share your polls and topics on Facebook or Twitter - Snap photos on the go and create quick polls to see what the community thinks

Reviews & Common Issues: 5 Comments

By abcbeam

Point deduction

Until yesterday thought this was good survey company. However after using for years I learned that the will deduct points from your account and not send you any type of notice. They expect you to go on their website regularly to “notice “this. If you contact them and ask why removed two days before end of month and ask to have credited back they tell you it cannot be done from a technical standpoint.

By sljman


I really enjoying doing the surveys and polls. I will have problems a few times but it will normally straighten out. I just feel a few times I was almost done with the survey and it got stuck that I missed out on my points because of that. The only thing you can do when it does that is get out of the app. Over all it is a great website.

By Shae4170

By: Shae4170

I've been successfully doing these surveys consistently for over a month now and what I've seen so far, compared to try he others, is that I'm chosen, 80% of the time, to complete a survey. I've found these surveys to be centered around my profile, most of the time. So it is very important to fill out your profile as best you can and you too will be chosen to take surveys and earns great rewards. Thanks this app for the experience thus far. S

By Ellepe

Sometimes freezes at inopportune moments

The this app app used to work just fine for me, and in most cases it still does. Every now and again, though, I’ll be in the middle or near the end of a survey in the app and it freezes, which means I can’t finish the survey and get credit. It’s pretty obnoxious and maybe I just need to do the surveys in my mobile browser instead, but I shouldn’t have to do that- the app should work and not freeze me out. Oh well

By Jbossrocks

Sometimes works, sometimes doesn't

I am a big fan of this app. I have used the website for a couple weeks and have received over $20 in gift cards. I downloaded the app because I would get an additional 500 points per survey. The app works sometimes, but other times it completely freezes and I can't use it! Hopefully the issue will be fixed soon

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