Contact Busuu: Language Learning

Contact Busuu Support

Published by on 2023-12-17

About: Looking for the best way to learn a new language on your phone? Consider your
search over. You’ve just discovered Busuu, a Chegg service – the
award-winning app that makes mastering languages easier, more entertaining and
effective for all.



How to Contact Busuu Customer Service/Support

Busuu: Language Learning Contact Information

Listed below are our top recommendations on how to get in contact with Busuu: Language Learning. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact Busuu: Language Learning. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).



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Developer: Busuu

E-Mail: [email protected]

Website: Visit Busuu Website



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https://www.busuu.com/en/privacy/

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Reported Issues: 3 Comments

4.7 out of 5

By Escoce


Not for me

So, I started the trial and I liked busuu, but as I progressed through the program I found I needed to go back to previous lessons a lot, which isn’t very easy to do without interrupting and having to restart your current lesson. That made review pretty difficult. I also was dismayed at how quickly my “fluency” rating was increasing despite the fact I continuously needed to review old material. I finally felt I wasn’t really learning much. Plus, you aren’t really taught the written languages. The hiragana and katakana seem to be included incidentally, and kanji get thrown in randomly without explanation. I hate to say this, but at least for me I found better resources Learn Japanese!!, Learn Japanese!-Kanji and Learn Japanese!!! seem to really be in tune with modern learning techniques, force you to review items you make mistakes on more often, and uses SRS review methods. You don’t need to know what SRS means, but it’s damned clever and really reinforces what you have learned. Also, Anki is great for memorizing the Japanese alphabets, it’s REALLY important to learn those first if you are even a little bit serious about learning Japanese. I think busuu could really improve itself if it took a few pages from these other programs. If they did that, and I had a chance to review the program again, I would like the chance to delete this review and give them the stars I wanted to when I first downloaded the program.



By HomoAngelisus


Almost Perfect

The study plans and the very easy to follow short lessons makes Busuu one of, if not my favorite, favorite language learning apps. The only problem, which may or may not be a problem for others, is the limitation on how many study plans you can have going at once. If you’re like me and love learning languages, you would probably want to be able to have two or even three study plans going for different languages at a time. However, Busuu limits this to just one, even with a Premium Plus account! Thankfully, everything else is amazing. The remaining features barely make up for this lack in freedom for learning more than one language. Overall, it’s a great app. I’m just a little disappointed with this one feature, or lack there of. I would highly recommend it to anyone that only plans on learning one language though. In Response to the Developer I appreciate the concern and with all due respect, it doesn’t seem like the decision to learn more than one language at a time should be up to someone that doesn’t know me or my motivations. That kind of decision should be up to the user, or at the very least, a feature for Premium Plus members. I am saying this with much respect and appreciation for what is already made available. Thank you.



By Ahja Reyn


Better than duolingo

I’m loving Busuu so far. It’s a refreshing take on learning a language vs what many other apps tend to do. This one actually includes real photos with their vocabulary, which helps solidify the language better in your mind vs mentally translating it to English first. They also have conversation demos spoken by actual ppl so you can pick up the proper inflections. AND there is a social option where every once in a while you are offered to put something out there for native speakers to read/listen and correct if needed. You, in turn, can help others by correcting their work as well. Update: I dropped my rating down by a star because while I do still love it, I feel like this lessons are only giving you the basics of what they expect you to learn? You get some vocabulary, but no practice on sentence structure for how to use it. So when the dialogue comes around, all I can catch are the few words I learned and I have no idea what they are actually talking about and what is other vocab I wasn’t taught and what are all these sentence particles I was never shown. I wish there would be a better breakdown of grammar and sentence structure because while the lessons do a great job at holding your hand in the beginning, I feel a little thrown off a cliff now.




Have a Problem with Busuu: Language Learning? Report Issue

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Why should I report an Issue with Busuu: Language Learning?

  1. Pulling issues faced by users like you is a good way to draw attention of Busuu: Language Learning to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
  2. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a Busuu: Language Learning customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Busuu: Language Learning.


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