Contact UE BOOM Support

It’s too bad one cannot give negative stars! Everyone involved in developing this worthless drivel need to be given Pink Slips £ escorted to the exit immediately. It is unfathomable that Logitech is associated with this nonsense. It is bad enough that there is no way to extinguish that obnoxious sound that it makes when turning on or off and no AUX jack/port on the UE Megaboom to connect directly but this is putting rock salt into a gunshot wound £ stitching it closed. Also, it will no longer connect via bluetooth to my MacBook Pro. I tried to return the speaker but it was beyond the return date. [yea, I did the dance through the website] The software, once downloaded onto my iPhone, never shows the MegaBoom in the bluetooth window. This is worse than the KEF LSX attempt at a bluetooth app. Yes, my bluetooth function works because I writing this message with my Logitech K760 Solar Keyboard via bluetooth. RECOMMENDATION: Burn this disaster of an attempt at a bluetooth app. AND burn the draft boards it was written on. Stick to hardware £ make sure it works. This should be considered an absolute embarrassment for a company such as this. Spend you money JBL if you want to connect via cable. Otherwise, if it is in the budget, get a pair of PSB, ELAC or Klipsch active speakers if you do not necessarily need portability.

Cart before the horse here on execution. Audio quality and connection should be paramount over all of the other convenience features. It shouldn't be an iterative process to successfully get 3 speakers partied up and by no means should any have audio cutting out while sitting next to one another fully charged playing music (5G WiFi, downloaded tracks, whatever, there's a codec issue here). The app looks nice and all but at the end of the day all I'm looking for is a high quality stable connection between multiple speakers. If I need to physically get up and walk over to turn one on/off or adjust the volume so be it. EQ, nice to have but I'll trade it any day for rock solid audio with no cutouts. Requiring the app to parry up may look cool with the dots and all, but functions 10x better and consistently on the cheaper wonderboom models (which sadly are limited to 2 max otherwise I'd just buy 8 of them). Ignore the completion from the likes of Bose, beats, JBL etc.... you have some solid underlying physical engineering that the app doesn't do justice and even detracts from. Forget adding extra features and focus on the core product and main reason people buy your speakers, to listen to some dang music.

So many bug fix and enhancement, so why are my mega boom speakers keeps getting worse and worse? I bought two mega boom speakers in early 2018. Two or three years later one of the speaker (blue one) is stuck in a 10% state of charge no matter how long it stay on a charger. If the manufacturer knows that at some time in the life span of this products the battery will need replacement why did they seal the battery in? This is just stupid. I’m sick and tire of throw-away-electronics. This is where government regulation needs to step in and do something about this problem. My 70 year old dad bought a vacuum tube sound system at the age of 21. That sound system with its original speakers still work flawlessly and never been to any repair shop. I have no doubt that if you visit the homes of CEO(s) who run these high tech companies, you will find vaccuum tube technology while they are selling us throw away electronics. Something needs to be done about this.