Contact Badger Maps Support

The app has potential We are doing a trial for 3 medium size sales teams in CA, AZ and NV. It was able to identify several new leads and map a route (there was some backtracking on 2 occasions, which could be user error but we would never know because there’s no support!! Also it doesn’t do quite what they advertise, many of the features are “coming” specifically integration with CRM, but worse than that there is no response to calls or email from anyone at the company. They sent 3 auto generated replies and thats all the support they offer, I left 3 messages, sent several email and got one call / email back from a rep who never called back again after leaving him multiple messages and email. Good luck

I never leave reviews but the people that run this app are extremely frustrating to deal with. I have tried to set up an account for the past two weeks. I am now locked out of my account and they are asking for my credit card information again. Every time there is an issue I get an email from a completely different person within the company. They do not have one point of contact and it’s extremely frustrating accomplish anything. I had been using the trial and entered numerous account with detail info and I have now lost access to all of them unless I pay again?... very unorganized staff.

I’ve been using Badger Maps heavily since June 2020. It’s been a key part of my business and has allowed me to quickly create maps and routes. The latest redesign while very nice has caused some unacceptable delays, but due to constant improvement by developers those are mostly in the past. I still save all the time because I’m in fear of losing my work, but it’s better. Love how I can plan routes on desktop and bring them up on mobile and vice versa. Glad most of the bugs have been squashed and we’re returning to the stable Badger Maps we love.