Contact AppClose

Contact AppClose Support

Published by on 2023-12-05

About: AppClose was chosen by Apple as part of the «Parenting Essentials» collection
of apps in the U.S.



How to Contact AppClose Customer Service/Support

AppClose Contact Information

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The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).



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Developer: AppClose, Inc

E-Mail: [email protected]

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Reported Issues: 6 Comments

4.7 out of 5

By Erin Zelubowski

2 months ago

My phone died while on a call in the app and the connection was completely lost with the co-parent.

By Jena samuels

1 year ago

I went to get on my app and nothing was on there except for my name, my picture, my bank info but all My messages are gone and I don't really no what happen. I need those messages for court. There's so much evidence that I can't proof without my app messages can u please help me

By Nancy Sandoval

2 years ago

Does this app have Spanish version?

By rpm911


Major issues

My wife and I agreed to use this app even though our attorneys recommended a different one. So we changed our agreement to use it. Now it is changing the times in the parenting calendar my ex says she can’t properly merge the calendars, it just dumped all the stuff I spent over an hour inputting. There is no option for every other week schedule. This is horrible, it’s wasting my time. No support just an email ticket system, no phone number to call. I hope they fix it quickly. also I saw a response to one of the other reviews that was EXACTLY WHAT I AM SEEING, and the developer responded that it was just a competitor and they would report it. That is so petty... clearly reading the most recent reviews by date there are a lot of things to fix. It actually worked ok until I started sharing and now I can’t input things, things don’t show up and like I previously mentioned the times change. She reports she can’t merge the calendars and gets an error message when she accepts.



By Stephii09877


May be changing parenting apps

Edited to add as of 3.3 update. This app does not work or share properly on iPhones. The schedule is a pain to figure out and when shared it does not send proper schedule. It constantly freezes on my phone STILL after telling support about it over and over and documents disappear or are not received on the other end. If this app isn’t fixed ASAP I will be switching to takingparents. Things that would be helpful for my husband and I: 1. Improved Notes: notes, along with any other uploaded information such as immunization records, report cards, etc need to be time stamped and give plenty of typing space. 2. Check-ins would be very helpful for proof of pickup/drop off times with the option to take photos. 3. Calling and video calling feature. 4. Ability to bring in third party to previous conversations. 5. A messaging filter to help effective communication without assertive words. (A feature coparenter has) 6. A way for the coparent to “accept” something that’s shared with them so that the sender knows it was received. For example, uploaded medical documents. Things that need to be fixed for iPhone X: 1. Parenting schedule sharing options. When my husband shares his parenting schedule with me, It shows the coparent scheduled time not our own. 2. Freezes and force closes often when messing with calendar or main screen. 3. Messaging sometimes does not go through.



By unconditional parent


Will backfire custody battle

If you are already trying to use this app it’s already not an easy time of your life and you want this tool to make things simpler for you. This app absolutely adds to your existing frustrations. First not all messages you send to your x, reach your x. The calendar is garbage. You put in time for August 24 to September 5th from 5pm to say 4pm. It changes things to October and 730pm. The predefined schedules mixes the parents. You spend 90% your time with your child and this app will credit the 90% percent to the person that wants nothing to sacrifice with that child. If you use this app with good intent in some custody battle it could backfire badly. Now you tell me is it worth losing a child to an untrustworthy parent because some lawyer spent $23k developing a penny pinching software project while spending millions marketing this thing? Do not use this app. It just makes an already frustrating situation more dire




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Why should I report an Issue with AppClose?

  1. Pulling issues faced by users like you is a good way to draw attention of AppClose to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
  2. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a AppClose customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using AppClose.


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