About: Agile CRM's mobile app for iOS is a powerful tool that helps marketers and
salespeople acquire, retain, and service customers. With Marketing Automation,
Sales Enablement, Telephony, Helpdesk, Web Engagement, Social Media Integration,
Email Campaigns and Mobile Marketing, Agile CRM is an all-in-One CRM that is
next generation and affordable.
Table of Contents:
What is Agile CRM?
Agile CRM's mobile app for iOS is an all-in-one CRM that helps marketers and salespeople acquire, retain, and service customers. It offers features such as Marketing Automation, Sales Enablement, Telephony, Helpdesk, Web Engagement, Social Media Integration, Email Campaigns, and Mobile Marketing. With Agile CRM, users can manage their tasks, respond to social mentions, send email campaigns, resolve customer issues, and do more, wherever they are.
- Create new tasks automatically for your team
- Automate everything from telephony to follow-up emails with appointment calendar
- Get complete contact views, deal tracks, lead scoring, real-time alerts, and deep analytics
- Track deals, stages, and milestones to keep your sales process on track
- Increase sales efficiency with drag-and-drop project management in the CRM
- Best-in-class integration with Twilio, RingCentral, and SIP accounts
- Score leads automatically, get real-time alerts, and pre-qualified leads
- Gamify sales for ramped up competition and collaboration
- Call multiple contacts with a single click automatically from the auto-dialer
- Add leads, task, and deals in CRM with a single click from Chrome browser
- Build automated marketing campaigns in minutes and start capturing more leads
- Score leads and segment contacts automatically based on email opens, link clicks, web browsing activity, custom tags, and more
- Advanced Marketing Automation with a drag-and-drop designer
- Custom popups, signup forms, coupons, and surveys to increase conversions
- Complete email marketing with newsletters, personalization, A/B testing, automation, and analytics
- Easily integrate social media into marketing campaigns and contact views
- Contact-level analytics and campaign metrics for higher RoI
- Dynamic mobile marketing to automatically send personalized SMS texts to leads
- Convert abandoning visitors into dedicated customers with exit intent popups
- Resolve issues in a timely manner with the ticketing feature
- Categorize tickets and assign them to respective groups
- Assign conditions to prioritize tickets and view them on the dashboard
- Trigger campaigns when the ticket resolution time exceeds the due date
- Create pre-formatted replies to ensure fast and consistent responses to common questions
- Get automated smart recommendations based on canned responses and ticket labels
- View report graphs such as status - received and resolved, priority, SLA, first-response time, and more, on your dashboard
- Load widgets for telephony, support, billing, social, ecommerce, and custom on ticket details page.
- Great features and totally intuitive
- Sleek and quick CRM app
- Works good on desktop
- Browser mobile version works
By Frankic
this app desktop application is fantastic but the mobile app leaves a lot to be desired. It’s simply the desktop app wrapped around a mobile app. Hard to manage, operate and get around.
There is no where to control what push notifications you get so your bombarded with alerts for anything happening on agile. The one thing that stops this app from being the best is there lack of a true live chat solution which is funny because they started out as a live chat company. Intercom, userengage, drift and new comer freshchat have all pulled away from agilcrm because of this. They have a live chat beta but they are way behind at the moment when it comes to live chat. Others are already integrating kB articles in chats, sending email replies to customers who left your chat and site and even offering sms answers and follow ups. This is the one thing stopping us from fully using this app as our full solution.
By Frusterateddriver
Developers have not pushed any type of app update in over one year. iOS users have to close the entire app out to back out of certain areas within AgileCRM because there are no back buttons. Makes no sense for a company that generates over $80 million a month in customer subscription fees and is based in India where there are app developers on every corner to not push a fresh device support update. To be contender in the CRM market today, routine app updates to support phone updates are a must. Please show care for your customers who are paid subscribers and want app support.
By Bliss of Benevolence
Go to their website on mobile, sign in and save the webpage as a PWA, ie add the webpage to the home page on your devise.
Then open it from the icon on your devise, and enjoy the fluid mobile friendly experience.
By Kid Miller 15
Needs to be optimized for iPhone X, and other reviews are accurate
By Sonic4n6
I use Agile on my desktop and it works good. There are a few bugs, but it’s software... bound to happen.
The mobile app does not work at all for me, but the browser mobile version works. Avoid AgileCRM as it doesn’t even load and use the mobile browser version.
Hey Agile CRM.... save your reputation and remove this from AgileCRM Store.
By Toddlermom90
I ended up deleting AgileCRM because it’s useless. All sorts of error messages popping up left and right. Why spend the time creating an app if you’re going to do this terrible of a job? Please work on improving this, an app would make this crm far more useful.
By askwhy
Address the basics, like being able to click on an address to bring up a map or click on the website URL to bring up the customer’s website.
By jordazzl
It’s been 4 years since the last update. AgileCRM is completely unusable. Agiled needs to step up and rebuild AgileCRM or Apple needs to boot this from the store.
By Enfuego126
Was only able to get past the login page. Nothing after that.
By georgemorris
I’m wondering if this product will ever find a new update. So glitchy and unusable. Time to shift to another CRM because there is no love here for their mobile customers.
By Curtis Wyffels
- New icon needs work, the copping is off
- App needs to support Touch ID
- UI is pretty small
By NolaNik
Updating to latest iOS on my iPhone 6 broke AgileCRM. Bert slow, no longer pulls up any information. Regret my company investing in this CRM solution.
By stardesign8
They are not doing any fixes and updates anymore. Their Google suite add on and Chrome app not working either.
By Zyntx Dev
Terrible app doesn’t work at all right now.
By h5jr
Not working anymore
By Vinzo
Like this app but AgileCRM needs work. Seems like this is simply the mobile browser version rather fully native for IOS. Small fonts with a lot of stuff on a small screen. Tends to hang with spinning/loading wheel. Would love to see it integrate better with IOS functionality and have a UI that is more suited to phone users. And unfortunately, can't seem to place calls to contacts from my iPhone. That should be a no brainer and a must have feature on the go in a phone version of AgileCRM . Good start & like the fact that can seem to access everything as in the desktop version but just doesn't seem fully optimized of a phone UX. You guys are great with innovating and making iterations on the desktop version, would love to see the same applied to the iOS app.
By Diego Montalvo
Both the Agile CRM iPhone App and Web service are great, full of great features and totally intuitive! Helps my business achieve higher marketing goals!
By StoiclyStephen
I want to love AgileCRM as it is something I need with respect to my this app account. I would like to see them improve the productivity aspects of AgileCRM. I would like to have notifications of tasks or calendar reminders—or both!
By Officialcjr
So far I love the functionality. But it's definitely more like a mobile web browser. Hard to navigate. This will be a killer app once its updated.
By JQinthehouse
I have waited a long time for a sleek and quick CRM app like this one. Fantastic!
No. Agile CRM does not seem very safe to us. This is based on our NLP (Natural language processing) analysis of over 30 User Reviews sourced from the Appstore and the appstore cumulative rating of 1.6/5 . Justuseapp Safety Score for Agile CRM Is 18.4/100.
No. Agile CRM does not seem legit based on our analysis. This conclusion was arrived at by running over 30 Agile CRM User Reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Based on this, Justuseapp Legitimacy Score for Agile CRM Is 67.5/100..
Agile CRM works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or Contact Support.
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