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The App doesn’t allow you to cancel your account! Oh it has the feature to do so but when you click cancel the app pops up a “are you sure?” pop up that prevents you from canceling your account. Then to add insult to injury they show that their call center is open until 11pm EST, nope, closed before 8:15pm EST when I tried to call them. Since they want to continue scamming me then I’m calling my bank in the morning to have any future charges denied! Guess that is the only way to stop them from scamming me further. Why would anyone belong to AARP? I get better discounts from anyone else! As an example; Valvoline Oil Change, with AARP discount $146, even the dealership only charges $78! Spend a little time researching this company and whatever you do don’t believe these glowing reviews, they must be by fake bought and paid for shill’s. Go ahead and keep my $16 you scammers, it’s a cheap education as I now know how you’re just another for profit company taking advantage of the elderly and not about helping protect the elderly.

I used the old app to read the magazine and newsletter. I downloaded the new app and see that it’s only available in portrait mode and is really a phone app, not an iPad app. I read reviews that are well over a year old and saw the same complaints I’m writing here. Developer responses said (back then) that they are always looking for ways to improve their app. Clearly no one on the developer’s team is actually listening because nothing has changed. AARP, as your members become more tech savvy and have greater expectations of tech products, why do you continue to ignore us? Don’t bother responding to this review with the same old “thank you for your opinion, we are always looking to improve our product.” No, you’re not. By the time you read this I’ll have already deleted your app. I’ll check back yearly from this date to see if you finally truly have listened to us and have improved your app.

When I searched for the App and saw one for an iPad, I happily downloaded it. I figured, like many of the Apps, it would just ‘accommodate’ to whichever position in which the iPad was being used. I, like many, have a keyboard attached to my iPad. It’s very inconvenient, as well as uncomfortable to attempt to position my iPad for viewing in the portrait position while everything is in the landscape position! Please! These reviews read as if many others have the same issue that I do! Please upgrade your App to be able to be used either in portrait OR landscape modes! If you do, I’d give you a 5.0, just for the relief of my neck and shoulder pain from trying to work with this App in portrait mode!