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If I select or update an epic on a task, then leave the screen, it does not retain the value and reverts back to whatever it was before. It works fine on desktop but has never worked on my phone in the 6 months I’ve been using it. I have an old iPad mini 2 and it works fine there but the device is so old that it won’t let me update to the current version of Jira. I just upgraded to an iPad Pro with the latest version and it has the same problem my iPhone 11 does. Please fix this!!! It’s a huge problem for me that I can only update epics from desktop because I need to make updates from wherever I am. I am a Business Analyst III, so testing software is a huge part of my job and I’ve tried different things to get it to work but can’t find a workaround except to use a PC to make the change. I’m fairly certain this is a bug and I’m really surprised it’s gone unnoticed for this long. Please fix this!!!

I’m become accustomed to how Jira by Atlassian—despite Atlassian being a multi-billion dollar (and technical) company—can have such terrible UX and stability at launch, but I’m honestly frustrated by the lack of BASIC mobile app features: - NO AUTO-SAVE: Comments and any text fields (like Descriptions, etc) should AUTO-SAVE in case your device goes offline or in case Jira crashes in the middle of drafting for no apparent reason while online with great Internet and an iPhone 13 Pro. Why doesn’t Jira auto-save and recover the text input like most apps do these days? - BASIC FORMATTING LIKE BULLETS DOES NOT WORK RELIABLY ON MOBILE: Try adding a bullet. Great! Now, hit “Return” to create a new bullet below and keep the list going. Bad! The text you type appears indented but there’s no bullet in the UI. Hopefully, it’s just a mobile UI error and the bullet is properly formatted on the web and doesn’t create confusion with teammates, right? Wrong. OK — maybe it was a fluke and I’ll redo this a few times and try typing after I add a bullet? Lol, sometimes Jira’s cursor just navigates to the next line for no apparent reason. Want to delete a bullet and resume typing in a previous bullet? Good luck. ____ It’s almost 2022. How is Jira so inferior to other text edit, let alone collaboration, tools? Once Linear integrates QA Test Suites, it’s game over for Jira.

How can a company whose cornerstone is productivity software have made the most bug-riddled, unproductive, user hostile app? I use Jira/Confluence regularly, and am a big fan on desktop. Lately, I’ve been on the road more, and downloaded these Jira/Conf so I could view tickets I was tagged in on mobile. However, both apps turned out to be hot garbage. The app crashes/freezes nearly the second you open it. Even if you do get it to stay open for more than a few seconds, none of the search features work, so good luck taking care of that “one quick thing” you were hoping to do. I’m extremely disappointed. This suite of software is a cornerstone for my team and I, and it’s borderline embarrassing to not be able to tackle that “one quick thing” for your team because “the app wasn’t working”. The only reason I don’t uninstall is because, even though it doesn’t work well, every now and then I’ll be able to get a sneak peak at a comment left on a ticket, even though I can’t respond to it in the app. At this point, it’s more like a warning of “hey, you’ll have to respond to this when you’re back in the office”, rather than a tool that just lets me do it right now.