HMP Retail Reviews

HMP Retail Reviews

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About: Description Accept credit cards anywhere, securely and reliably, for less, with
the Heartland Mobile Payments app. Begin processing credit card payments right
through your iPhone, iPad or iPod Touch without paying additional set-up,
monthly service, gateway or transaction fees.


About HMP Retail


What is HMP Retail?

The Heartland Mobile Payments app is a secure and reliable mobile payment solution that allows users to accept credit card payments through their iPhone, iPad, or iPod Touch. The app is cost-effective and comprehensive, allowing users to process various transaction types and access detailed reports on their mobile device or through Heartland's InfoCentral reporting portal. The app requires a Heartland merchant account to use.



       

Features


- Secure card data encryption

- Cost-effective with no additional fees

- Reliable with Store & Forward feature

- Comprehensive with various transaction types

- Accepts major credit cards, corporate cards, and Heartland gift cards

- Customizable email receipts

- Optional portable Bluetooth receipt printer

- Access to detailed reports

- Electronic signature capture

- Ability to add photos and record location of purchases

- 24/7/365 live customer support

- Dedicated local sales representative

- Requires Heartland merchant account and encrypted card reader.



Overall User Satisfaction Rating


Negative experience
80.4%

Positive experience
19.6%

Neutral
11.4%

~ from Justuseapp.com NLP analysis of 15 combined software reviews.

Key Benefits of HMP Retail

- Smooth running and faster than traditional methods

- Easier record keeping

- Great customer service

- Customers can sign on the screen and obtain their receipt via email

- Simple and easy to use

- Equipment for the phone is very reasonably priced




12 HMP Retail Reviews

3.7 out of 5

By


No issues

Smooth running, faster than traditional, easier record keeping, great customer service.


By


Great when it works!

I have to reset my password every time I close HMPRetail as it doesn’t remember me and says I have the wrong password. Now it won’t even let me reset because it freezes on the page with the security question. I fact the question doesn’t even load. What a shame.


By


Needs work

I like the service for processing credit cards, but HMPRetail looks and operates like it was designed by someone wanting to run my customers off. They need to take a look at the flow of square or paypal app to get a feel for how this needs to be done. If I hand my phone to a customer for them to sign and possibly add a tip, they can’t see a total until they click the button that makes the keyboard go away. Really? they don’t know the total until they click another button? Seriously, way harder than it needs to be. Only reason I gave it 2 stars is I like the service. HMPRetail itself deserves 1 or less.


By


iPad version?

Need to update so don't have to use X2 on an iPad. Would also like to be able to fill out more info on 1st page before submitting. Other than that, so far so good.


By


Keeps crashing

Like this but I have to keep reloading it every couple of weeks really Anoying


By


Awesome

Very cool app. I like how customers can sign on the screen and obtain their receipt via email.


By


Well done!!

Very simple and easy to use. Love the demo mode. Equipment for the phone is very reasonably priced too! Nice job Heartland!!


By


Updated

Update works well.


By


.

Great app! Easy to use!


By


Needs update badly

Has HMPRetail been ditched by Heartland? Needs many updates to compete with the likes of Square and Intuit. Please! I want to use HMPRetail so badly but can't stand it.


By


Not intuitive...

I don't know where to begin..it takes too long to make a transaction compared to other apps like square, the placement of the delete button confuses me.


By


Needs a total redesign

HMPRetail is clunky and slow. The powers that be need to redesign HMPRetail because it’s horrible. You may want to consider an iPad app as well.


By


Application

While we understand that you're currently using the Square, we have a personal screening process where a serviceman comes out to your place of business, introduces you to our fee schedule, and does a detailed credit history and background check. At that time it will be determined if heartland is a good fit for you. Or if you're a good fit for them. I am contacted by 100 of these processors a month and the only thing I wasn't asked for, was a copy of my current credit card processing statement. I imagine I just didn't give them a chance to ask. I will not jump through hoops just so that I can pay 3% for someone else to accumulate airline miles.




Is HMP Retail Safe?


No. HMP Retail does not seem very safe to us. This is based on our NLP (Natural language processing) analysis of over 15 User Reviews sourced from the Appstore and the appstore cumulative rating of 3.7/5 . Justuseapp Safety Score for HMP Retail Is 19.6/100.


Is HMP Retail Legit?


No. HMP Retail does not seem legit based on our analysis. This conclusion was arrived at by running over 15 HMP Retail User Reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Based on this, Justuseapp Legitimacy Score for HMP Retail Is 31/100..


Is HMP Retail not working?


HMP Retail works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or Contact Support.



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