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If i could give no stars I would. THIS APP TRIED TO STEAL MY IDENTITY I downloaded this app in hopes to delete some of the 10,000+ emails that I had. Most of them appeared to be deleted when I was on their app but when I would log into gmail, they were still on the gmail app. This was no biggie though, I was just going to access my email thru their app instead of gmail. BUT THIS IS THE KICKER, the day after i allowed access to this app, i started getting emails of people trying to access different websites using the email address that I had logged into chuck. Good thing I have another email address that I use for those particular websites because they were most definitely trying to steal my identity. Someone logged in my PayPal, tried to log in my Etsy account, they block someone from signing into my gmail from Nepal. This only occurred after downloading their app. I checked with google security and this was the only app I had allowed access to my gmail account!

I’m always open to trying new email apps as I’m constantly looking for new ways to organize emails, get rid of subscriptions, and other organizational benefits we’re all trying to achieve. As a baseline, I compare my experience with a new app to the things I like or dislike from previous experiences using apps that fall in the same category. I consistently ran into issues with this email client where the emails were very slow to load. By comparison, those emails immediately show up on my other applications using the same internet connection (wifi and/or cellular). I’m also the type of person to engage the developers to ensure they have the best feedback. In this instance the customer care rep indicated they’ve received no other feedback like mine since this version launched and suggested I reboot my phone. Again, my baseline is a phone that may or may not need a reboot — but other email apps work fine under the same conditions. But to satisfy the team, reboot completed and I’m still having problems loading emails. So, I’m not looking to argue or debate the issue and I’m definitely not going to keep using this app as I believe it needs more work. I would have given the app three stars but my interaction with the care team pulled it down to two stars.

I’ve been paying for Chuck for a couple years since it met my needs in a couple areas such as the unified inbox for 2 accounts, filtering and cleanup options. However, the annoyances now outweigh the positive aspects of this email client. The search feature is very annoying because it’s necessary to search each folder individually. It will not search all folders for a search term. The individual email viewing area is too small, even with my iPad Air. The new email load times are annoyingly slow. Those are 3 examples. In the past couple years the advances made in another iOS email client which is free to use make it superior to the paid version of Chuck. I will not be renewing my Chuck subscription after it’s current term. In reply to the developer: I’ve been using Chuck or 2 years and have never seen a way to increase the viewing pane window. Also, i find it very difficult to believe that Chuck processes incoming mail faster than any other email client. It’s not been my experience at all.